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- Tasks: Join our team to tackle daily IT challenges in a creative film studio.
- Company: We are a dynamic film studio specialising in visual effects for commercials and gaming.
- Benefits: Enjoy a competitive salary, hands-on experience, and a vibrant office culture.
- Why this job: Combine your passion for IT with the exciting world of film and gaming.
- Qualifications: Ideal candidates should have IT knowledge and a love for creative industries.
- Other info: Work in our Holborn facility with occasional visits to our West London studios.
The predicted salary is between 24000 - 36000 £ per year.
This range is provided by RD Content. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
We are a film studio and post-production house. We do visual effects for commercials, video games and sports industry advertising.
We are looking for an IT Technician to join our London team. The perfect candidate would be someone who enjoys the creative industries but has a passion for IT, rendering workflows, servers and networks.
All work is office based in our Holborn facility. You may be required to work from our film studios in West London from time to time: www.rdstudios.uk
All candidates should look at our website and get an understanding of the types of content we create: www.rdcontent.com
Below is a list of responsibilities that are examples of what will be expected of the successful candidate:
- Responding to and solving day-to-day IT issues. Assessing the requirements and urgency of problem. Managing an internal IT ticket system, logging the urgency and complexity of issues as they arise and assigning deadlines for them to be fixed.
- Mapping and maintaining our network infrastructure (including firewalls, servers, switches) across our London sites, monitoring performance to track and troubleshoot issues.
- Install and run security across this network.
- Overseeing employee computers and accessories (Mac & PC) ensuring all are working in optimal condition and are secure. Managing an RMM software.
- Being responsible for an allocated IT budget and purchasing IT equipment.
- IT onboarding and offboarding new employees ensuring they are trained in how to use our equipment securely and correctly
- Ensuring we have the appropriate security processes in place in line with client procurement requirements. Rolling out IT policies.
- Knowledge of Active Directory and how to configure a 10GBE network
- Ensuring all computer stations and suites are in optimal condition, tidy and monitors, screens, mice, keyboards and speakers are always working.
- Assisting with archiving projects from our servers when they are complete
- Ensuring the server room is kept tidy and organised at all times
- Management of online software logins and updates (e.g. Microsoft Office, G-Suite)
- Overseeing our WiFi and telecoms systems. Supporting front of house with management of office printers/scanners
- Update anti virus software on PCs
- Making sure computers are shut down properly at the end of the working day
We are looking for someone ambitious and a self starter. Need to be a passionate, IT hardware fanatic! A love of films, gaming and film making will be a huge bonus.
Job Type: Full Time, On-site
Salary: circa £30,000 per annum based on experience
Seniority level
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Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
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Job function
Customer Service, Information Technology, and Administrative
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Industries
Advertising Services, IT Services and IT Consulting, and Marketing Services
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Information Technology Technician employer: RD Content
Contact Detail:
RD Content Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Technician
✨Tip Number 1
Familiarise yourself with the specific technologies and software we use in our studio. Research our projects and understand the visual effects processes to demonstrate your passion for both IT and the creative industries during your interview.
✨Tip Number 2
Network with professionals in the film and post-production industry. Attend relevant events or join online forums where you can connect with others who work in similar roles, as this can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of past IT issues you've resolved. Be ready to discuss how you approached these challenges and what tools or methods you used, as this will highlight your capability to handle day-to-day IT tasks effectively.
✨Tip Number 4
Demonstrate your enthusiasm for the role by engaging with our content on social media. Comment on our projects or share your thoughts on industry trends, which can help you stand out and show that you're genuinely interested in being part of our team.
We think you need these skills to ace Information Technology Technician
Some tips for your application 🫡
Understand the Company: Before applying, take some time to explore the film studio's website. Familiarise yourself with the types of content they create and their approach to visual effects. This knowledge will help you tailor your application.
Tailor Your CV: Highlight your IT skills and experience relevant to the role of an IT Technician. Emphasise any experience you have with network management, security protocols, and troubleshooting, especially in creative environments.
Craft a Compelling Cover Letter: In your cover letter, express your passion for both IT and the creative industries. Mention specific projects or technologies that excite you and how your skills can contribute to the company's success.
Showcase Relevant Experience: If you have experience with Active Directory, network infrastructure, or managing IT budgets, make sure to include these details in your application. Use specific examples to demonstrate your problem-solving abilities and technical expertise.
How to prepare for a job interview at RD Content
✨Show Your Passion for IT and Film
Make sure to express your enthusiasm for both IT and the creative industries during the interview. Share any personal projects or experiences that highlight your love for technology in film, gaming, or visual effects.
✨Familiarise Yourself with Their Work
Before the interview, take some time to explore the company's website and understand the types of content they create. This will help you tailor your answers and demonstrate your genuine interest in their projects.
✨Prepare for Technical Questions
Be ready to discuss your technical skills, especially regarding network infrastructure, security protocols, and IT ticket systems. Brush up on relevant terminology and be prepared to explain how you've handled similar tasks in the past.
✨Demonstrate Problem-Solving Skills
Since the role involves responding to day-to-day IT issues, prepare examples of how you've successfully resolved technical problems in previous roles. Highlight your ability to assess urgency and complexity when managing IT challenges.