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- Tasks: Solve IT issues, manage networks, and support creative projects in a film studio.
- Company: Join a dynamic film studio known for visual effects in commercials and gaming.
- Benefits: Competitive salary, hands-on experience, and a creative work environment.
- Other info: Full-time role in London with opportunities for growth in the creative industry.
- Why this job: Combine your passion for IT with the exciting world of film and gaming.
- Qualifications: IT skills, network knowledge, and a love for technology and creativity.
The predicted salary is between 30000 - 30000 £ per year.
We are a film studio and post-production house. We do visual effects for commercials, video games and sports industry advertising.
We are looking for an IT Technician to join our London team. The perfect candidate would be someone who enjoys the creative industries but has a passion for IT, rendering workflows, servers and networks. All work is office based in our Holborn facility. You may be required to work from our film studios in West London from time to time.
Below is a list of responsibilities that are examples of what will be expected of the successful candidate:
- Responding to and solving day-to-day IT issues.
- Assessing the requirements and urgency of problems.
- Managing an internal IT ticket system, logging the urgency and complexity of issues as they arise and assigning deadlines for them to be fixed.
- Mapping and maintaining our network infrastructure (including firewalls, servers, switches) across our London sites, monitoring performance to track and troubleshoot issues.
- Install and run security across this network.
- Overseeing employee computers and accessories (Mac & PC) ensuring all are working in optimal condition and are secure.
- Managing an RMM software.
- Being responsible for an allocated IT budget and purchasing IT equipment.
- IT onboarding and offboarding new employees ensuring they are trained in how to use our equipment securely and correctly.
- Ensuring we have the appropriate security processes in place in line with client procurement requirements.
- Rolling out IT policies.
- Knowledge of Active Directory and how to configure a 10GBE network.
- Ensuring all computer stations and suites are in optimal condition, tidy and monitors, screens, mice, keyboards and speakers are always working.
- Assisting with archiving projects from our servers when they are complete.
- Ensuring the server room is kept tidy and organised at all times.
- Management of online software logins and updates (e.g. Microsoft Office, G-Suite).
- Overseeing our WiFi and telecoms systems.
- Supporting front of house with management of office printers/scanners.
- Update anti-virus software on PCs.
- Making sure computers are shut down properly at the end of the working day.
We are looking for someone ambitious and a self-starter. Need to be a passionate IT hardware fanatic! A love of films, gaming and filmmaking will be a huge bonus.
Job Type: Full Time, On-site
Salary: circa £30,000 per annum based on experience
Seniority level: Associate
Employment type: Full-time
Job function: Customer Service, Information Technology, and Administrative
Industries: Advertising Services, IT Services and IT Consulting, and Marketing Services
Information Technology Technician in England employer: RD Content
Contact Detail:
RD Content Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Technician in England
✨Tip Number 1
Get to know the company! Before your interview, dive into RD Content's website and social media. Familiarise yourself with their projects and culture. This will help you connect your IT skills to their creative work.
✨Tip Number 2
Practice your troubleshooting skills! Be ready to discuss how you've solved IT issues in the past. Think of specific examples where you managed a ticket system or improved network performance—this will show you're the right fit for their team.
✨Tip Number 3
Show your passion for IT and creativity! Talk about your love for films and gaming during the interview. This will demonstrate that you’re not just an IT technician but someone who genuinely cares about the industry they’re working in.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your enthusiasm for the role. It’s a great way to keep your name fresh in their minds and shows you’re keen on joining their team.
We think you need these skills to ace Information Technology Technician in England
Some tips for your application 🫡
Show Your Passion for IT: When writing your application, let us see your enthusiasm for IT and the creative industries. Share any relevant experiences or projects that highlight your skills in managing networks, servers, or troubleshooting IT issues.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to reflect the specific requirements of the IT Technician role. Mention your familiarity with tools like Active Directory and any experience you have with RMM software, as these are key to what we do.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your qualifications and experiences at a glance. We appreciate clarity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at RD Content.
How to prepare for a job interview at RD Content
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT systems, especially those mentioned in the job description like Active Directory and network infrastructure. Be ready to discuss how you've handled similar technologies in past roles.
✨Show Your Passion for the Creative Industry
Since this role is within a film studio, it’s crucial to express your enthusiasm for films, gaming, and the creative process. Share any relevant experiences or projects that highlight your love for the industry.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific IT issues. Think of examples from your previous work where you successfully resolved technical problems, and be ready to explain your thought process.
✨Familiarise Yourself with Their Work
Take some time to explore RD Content's website and understand the types of projects they undertake. This will not only help you answer questions more effectively but also show your genuine interest in their work.