At a Glance
- Tasks: Streamline processes and drive tech solutions to boost business efficiency.
- Company: Join Rose Communications Group, a leader in innovative communications.
- Benefits: Competitive salary, healthcare plans, and discounts on tech products.
- Other info: Dynamic environment with opportunities for professional development.
- Why this job: Be a key player in driving growth and improving operations.
- Qualifications: 3+ years in operations or business analysis with strong tech skills.
The predicted salary is between 40000 - 50000 £ per year.
Rose Communication Group Ltd is a leading company in the communications industry, committed to delivering exceptional service and innovative solutions. We are seeking a highly organised and technically capable Operations Analyst to support the operational needs of our growing business. This role involves working across departments to streamline processes, manage systems, and help drive technology-based solutions that improve business efficiency. You’ll act as a key link between business teams and developers, ensuring that operational needs are clearly translated into actionable technical requirements. This is a hands‑on role ideal for someone who is tech‑savvy, resourceful, and comfortable working across both people and platforms.
Key Responsibilities
- Work with cross‑functional teams to understand workflows and identify inefficiencies.
- Map and document processes; propose and implement improvements using technology.
- Gather business requirements and translate them into clear, actionable requests for developers.
- Oversee the configuration and ongoing maintenance of business‑critical systems.
- Support systems integration, automation, and the implementation of new tools or platforms.
- Support process improvement by recommending ways to reduce manual work, improve accuracy, or speed up workflows.
- Track projects and actions to ensure operational improvements are delivered.
- Document processes and procedures so teams have clear guidance.
- Maintain accurate records of software licences, platforms, and system documentation.
- Coordinate with external IT providers or development teams for more complex needs or projects.
Skills & Experience
- 3+ years in an operations or business analyst role (or similar).
- Strong technical understanding of software platforms, integrations, and process automation.
- Able to confidently communicate with both technical teams (developers) and non‑technical stakeholders.
- Experience gathering and translating requirements.
- Proven ability to gather and communicate technical requirements between teams.
- Excellent communication and organisational skills.
- Strong problem‑solving and critical thinking skills.
- Familiarity with automation tools, low‑code/no‑code platforms, or basic scripting.
- Development experience or working knowledge of APIs and databases.
What We Offer
- Competitive salary with annual KPIs.
- Opportunity to play a key role in driving business growth.
- A collaborative and dynamic working environment.
Employee Benefits
- Healthcare plans.
- Discounted Hardware, Mobile and Broadband.
- Income Protection.
- Life Assurance.
- Holiday Advantage Schemes.
How to Apply
To apply please email your CV and covering letter to jobs@rcuk.com.
Operations Analyst Rose Communications Group employer: RCUK Offers Great Deals
Rose Communications Group is an exceptional employer located in London, offering a vibrant and collaborative work culture that fosters innovation and growth. As an Operations Analyst, you will have the opportunity to play a pivotal role in enhancing business efficiency while enjoying competitive salaries, comprehensive healthcare plans, and various employee benefits. The company prioritises employee development and provides a dynamic environment where your contributions directly impact the success of the organisation.
