About The Royal College of Surgeons of Edinburgh
The Royal College of Surgeons of Edinburgh is an independent membership organisation concerned principally with the education, training and assessment of Surgeons, Dental Surgeons and Doctors who are involved in the surgical care of patients. Founded in 1505, the College currently has a membership approaching 30,000 in approximately 100 countries throughout the world.
About the Role
We are seeking a part-time Visitor Services Assistant to enhance our ground-breaking museum. Reporting to the Visitor Services Supervisor the primary duties and responsibilities will include:
a) Opening and closing the museum
b) Supervising the museum, maintaining the safety and security of visitors, volunteers, and the collection
c) Welcoming visitors, taking money, and issuing tickets
d) Handling cash
- Issuing tickets to visitors
- Cashing up at the end of day
- Transferring monies to Finance Department
- Selling books, posters, and other stock
e) Recording the number of visitors
f) Recording shop sales and keeping stock of shop items
g) Daily front of house housekeeping, i.e. Leaflet replenishment and wiping cases.
h) Answering or taking enquiries to pass on to volunteers and staff
Key Accountabilities & Responsibilities
- Welcome visitors, issue tickets, shop sales, handle cash and card transactions.
- Assist with opening and closing procedures, visitor counts, and float preparation.
- Reception area housekeeping e.g. leaflet replenishment, restocking shop items.
- Supervise galleries to ensure visitor and object safety, reporting hazards or incidents promptly and resolving where practicable.
- Provide information, answer enquiries where possible and direct to appropriate colleagues as required.
- Support accessibility needs.
- Assist with evacuation and incident response, including first aid and fire safety protocols.
- Participate in training and follow all Museum and College policies and procedures.
- Conduct short, guided tours when capacity allows.
- Assist with events as required.
Salary: £19,583
Closing Date: 18 October 2026
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