At a Glance
- Tasks: Provide technical support and troubleshoot issues for a high-performance trading platform.
- Company: Join a leading tech firm in the capital markets sector.
- Benefits: Competitive salary, health coverage, pension contributions, and flexible work options.
- Other info: Great opportunity for growth and learning in a collaborative team.
- Why this job: Kickstart your career in tech with hands-on experience in a dynamic environment.
- Qualifications: An associate’s degree or relevant certification in Computer Science preferred.
The predicted salary is between 22000 - 37500 £ per year.
- Trading Technologies
- Multi-asset platform for capital markets
- Back to Careers
- Associate Systems Engineer
- Permanent - Full Time
- Belfast
- Posted 10 hours ago
- Website Trading Technologies Multi-asset platform for capital markets
We are seeking a highly motivated and detail-oriented Associate Systems Engineer to join our Global Operations team.
This role is the foundational layer of our “Follow-the-Sun” support model, acting as the primary point of contact for technical triage and initial resolution of “break-fix” tickets for our high-performance Saa S trading platform.
The Associate Systems Engineer will focus on monitoring, initial troubleshooting, and executing standard operating procedures (SOPs) to maintain platform stability.
This is an ideal role for someone early in their career with a strong desire to learn the full infrastructure stack including: Linux, Windows, Virtualization, and AWS within a mission-critical production environment.
- What Will You Be Involved With
- Tier 1 & Tier 2 Support & Triage: Act as the initial responder for incoming technical tickets, providing triage and resolution for common “break-fix” issues related to Linux/Windows systems, AWS instances, and hardware.
- Hybrid Identity & MFA Triage: Triage and diagnose authentication and authorization failures across a global hybrid environment: Active Directory, Linux LDAP/SSSD, MFA/2FA, and AWS IAM role assumption errors.
- Virtualization Health & Performance
Triage: Perform troubleshooting for global virtualization environments (e. g., Nutanix, Red Hat Open Shift Virt, VMware v Sphere/ESXi or KVM) to maintain production uptime.
- Monitoring & Health Checks: Perform routine monitoring of global hybrid compute and storage services to ensure optimal health and performance.
- SOP Execution: Utilize and maintain technical runbooks (SOPs) for repeatable tasks such as user access requests, basic instance provisioning, and hardware status checks.
- Escalation Management: Clearly document and upscale complex issues to the Dispatch Lead or Senior Systems Engineers when they fall outside of standard SOPs.
- Automation Support: Assist in maintaining existing automation scripts (Bash/Python) and Infrastructure as Code (Ia C) deployments under the guidance of senior team members.
- Documentation: Contribute to the internal knowledge base by documenting new troubleshooting steps and updating existing procedures.
- 24/5 Rotation: Participate in an 8-hour shift rotation (including potential swing or graveyard shifts) to provide seamless global coverage.
What You Bring to the Table
- Foundational Knowledge: An associate’s degree or relevant certification in Computer Science or a related technical field is preferred.
- Virtualization Basics: General familiarity with virtualization platforms and concepts. Exposure to VMware, Open Shift Virt, Nutanix or similar technologies.
- Operating System Basics: General familiarity with Linux (RHEL/Cent OS) and/or Windows Server administration.
- Analytical Skills: A talent for troubleshooting and solving technical problems in a logical, step-by-step manner.
- Scripting Exposure: Basic exposure to or interest in learning scripting languages such as Python or Bash.
- Communication: Strong verbal and written communication skills, with a focus on providing excellent customer service during technical incidents.
- Collaborative Mindset: A team-oriented attitude and the ability to follow technical direction from senior leadership and the Dispatch Lead.
- Adaptability: Ability to work in a rotating shift environment to support a 24/7 “follow-the-sun” operation.
- What We Bring to the Table
Compensation
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance.
• Health & Financial Security
- Medical, Dental, and Vision coverage
- Group Life (GTL) and Group Income Protection (GIP) schemes
- Pension contributions
• Time Off & Flexibility
- Enjoy the best of both worlds: the energy and collaboration of in-person work, combined with the convenience and focus of remote days.
- This is a hybrid position requiring three days of in-office
- #J-18808-Ljbffr
Associate Systems Engineer employer: RCM-X
At Trading Technologies, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. As an Associate Systems Engineer in Belfast, you'll benefit from a comprehensive benefits package, including health coverage and pension contributions, while enjoying a hybrid work model that promotes work-life balance. With ample opportunities for professional growth and development in a dynamic environment, this role is perfect for those eager to advance their careers in technology.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Systems Engineer
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at RCM-X or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to RCM-X.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like RCM-X.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like RCM-X that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Associate Systems Engineer
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at RCM-X.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at RCM-X and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at RCM-X
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If RCM-X uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
