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- Tasks: Engage with existing customers to upsell and cross-sell products, no cold calling involved.
- Company: Join a supportive team in a relaxed office environment with great progression opportunities.
- Benefits: Earn a competitive salary of £28K plus uncapped commission and enjoy 28 days holiday.
- Other info: Enjoy perks like annual flu vaccinations, vision tests, and free parking.
- Why this job: Make a real impact by helping customers save money while achieving your targets.
- Qualifications: Must have at least 6 months cold calling or 12 months telesales experience.
The predicted salary is between 28000 - 35000 £ per year.
NO cold calling, ALL existing customers. Candidates MUST have at least 6 months cold calling experience or at least 12 months telesales experience within the last 2 years. This role involves speaking to existing customers who have already made an order online, upselling and cross selling products rather than cold calling.
Basic salary of 28K PLUS uncapped commission. Dress down, relaxed office environment, NO dialler. Supportive, in-depth training and genuine progression opportunities.
The Outbound Sales Advisor role will involve:
- Calling customers that have already made an order and offering them alternative products that will save them money!
- Working towards and achieving targets
- Using CRM systems
The ideal Outbound Sales Advisor will need to be/have:
- Previous outbound telesales experience
- Knowledge of Microsoft Office packages
- Experience working towards KPIs and targets
- Strong communication skills
Other benefits for the Outbound Sales Advisor include:
- 28 days holiday with an additional day holiday each year, up to 33 days a year
- Annual flu vaccinations
- Vision tests
- Death in service insurance - paying 3 x your salary in the event of your death
- Pension
- Access to healthcare and counselling for staff
- Free parking with easy access to rail and bus routes
Outbound Sales Advisor employer: RCM Recruitment
Contact Detail:
RCM Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Sales Advisor
✨Tip Number 1
Get to know the company inside out! Research their products and services so you can confidently upsell and cross-sell during your conversations. This will show you're genuinely interested and ready to make an impact.
✨Tip Number 2
Practice your communication skills! Since you'll be speaking to existing customers, it's crucial to sound friendly and knowledgeable. Role-play with a friend or family member to get comfortable with the conversation flow.
✨Tip Number 3
Set personal targets for yourself! Just like in the role, having clear goals will keep you motivated and focused. Track your progress and celebrate small wins along the way to stay positive.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Outbound Sales Advisor
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous outbound telesales experience in your application. We want to see how your skills align with what we’re looking for, so don’t hold back on showcasing your achievements!
Tailor Your Application: Take a moment to customise your application for the Outbound Sales Advisor role. Mention specific experiences that relate to upselling and cross-selling, as this is key to what we do here at StudySmarter.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine through without any fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at RCM Recruitment
✨Know Your Product Inside Out
Since you'll be upselling and cross-selling to existing customers, make sure you know the products inside out. Familiarise yourself with the features, benefits, and any current promotions. This will help you confidently answer questions and suggest alternatives that genuinely save customers money.
✨Showcase Your Telesales Experience
Highlight your previous outbound telesales experience during the interview. Be ready to discuss specific examples of how you've successfully met targets or handled customer objections. This will demonstrate your capability and reassure them that you're the right fit for the role.
✨Demonstrate Strong Communication Skills
Communication is key in this role. Practice articulating your thoughts clearly and concisely. You might even want to do a mock call with a friend to get comfortable with the flow of conversation. Remember, it's all about building rapport with the customer!
✨Familiarise Yourself with CRM Systems
Since you'll be using CRM systems, it’s a good idea to brush up on your skills. If you have experience with specific systems, mention that. If not, show your willingness to learn and adapt quickly. This will reflect positively on your ability to integrate into their processes.