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- Tasks: Plan collections for drivers and optimise transport operations for efficiency.
- Company: Dynamic logistics company focused on customer satisfaction and team support.
- Benefits: Great starting salary, career progression, and a supportive work environment.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Join a vital role in transport planning and make a real impact on operations.
- Qualifications: Experience in transport planning and knowledge of UK road transport legislation.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
Reporting to the Transport Manager, you will play a vital role in planning all the collections for our general haulage drivers and assisting in the day-to-day operation. The role will ensure that all collections are optimised for efficiency, compliance, and customer satisfaction, while maintaining high standards of cost control, driver utilisation, and service delivery. Help resolve and support the issues faced by drivers in a timely manner and support the wider team in dealing with customer concerns and escalations. The successful applicant will enjoy a great starting salary and a progressive career.
Responsibilities:
- Planning collections for our returning drivers.
- Planning vehicles around requests, challenges and changes.
- Customer Systems – effectively planning the future collections and deliveries.
- Use of sub-contractors on haulage exchange.
- Monitoring customer requests, allocating jobs and issuing instructions.
- Liaising with hauliers, drivers and colleagues to ensure on time deliveries.
- Keeping up to date with transport issues and dealing with changes to the day’s schedules.
- Communicate fleet availability and issues to the whole team.
- Brief and de-brief drivers on their daily runs throughout the day.
- Record collection/delivery status and discrepancies in systems and escalate where appropriate.
- Answering inbound calls to the business and dealing with requests.
- Troubleshooting critical transport related issues as they arise in a live environment.
What We’re Looking For:
- Previous experience in a general haulage consolidation Transport Planner role. Collections experienced preferred but not essential.
- Strong understanding of UK road transport legislation, including driver hours, tachograph rules, and vehicle weight regulations.
- Experience of planning routes.
Transport Planner employer: RCM Recruitment Ltd
Contact Detail:
RCM Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Planner
✨Tip Number 1
Network like a pro! Get out there and connect with people in the transport industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in planning collections and dealing with drivers. Use real examples to demonstrate how you've tackled challenges in the past.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly through our website and express your interest. A little initiative can go a long way!
✨Tip Number 4
Stay updated on industry trends! Knowing the latest in UK road transport legislation and customer service expectations can set you apart. It shows you're not just looking for any job, but that you’re genuinely interested in making an impact in the role.
We think you need these skills to ace Transport Planner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Transport Planner role. Highlight any relevant experience in general haulage and planning collections, as well as your understanding of UK road transport legislation. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your previous experiences have prepared you for this position. Don’t forget to mention your problem-solving skills and ability to handle customer concerns.
Showcase Your Communication Skills: As a Transport Planner, communication is key! In your application, demonstrate your ability to liaise with drivers, hauliers, and colleagues effectively. Share examples of how you've successfully communicated in past roles to resolve issues or improve operations.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at RCM Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of UK road transport legislation, including driver hours and tachograph rules. Being able to discuss these topics confidently will show that you’re serious about the role and understand the industry.
✨Showcase Your Planning Skills
Prepare examples of how you've successfully planned collections or managed logistics in previous roles. Be ready to explain your thought process and how you optimised routes or resolved issues, as this will demonstrate your problem-solving abilities.
✨Communicate Clearly
Since the role involves liaising with drivers and hauliers, practice articulating your thoughts clearly. You might be asked to handle a mock scenario during the interview, so being able to communicate effectively will be key to showcasing your fit for the team.
✨Be Ready for Real-Time Challenges
Expect questions that test your ability to troubleshoot transport-related issues on the spot. Think of past experiences where you had to think quickly and resolve problems, and be prepared to share those stories to highlight your adaptability.