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- Tasks: Engage with existing customers to upsell and cross-sell products.
- Company: Join a supportive team in a relaxed office environment focused on growth.
- Benefits: Enjoy 28 days holiday, healthcare access, and free parking.
- Why this job: Great earning potential with realistic OTE and genuine progression opportunities.
- Qualifications: Previous telesales experience and strong communication skills required.
- Other info: No cold calling and no dialler—just meaningful conversations!
The predicted salary is between 24000 - 33600 £ per year.
Telesales Advisor NO cold calling ALL existing customers This role is speaking to existing customers that have already made an order online, you will be upselling and cross selling products rather than cold calling. Basic 24K realistic OTE of 33K (most agents are earning 30-34K) Dress down, relaxed office environment, NO dialler. Supportive, in-depth training and genuine progression opportunities . The Telesales Advisor role will involve: Calling customers that have already made an order and offering them alternative products that will save them money! Working towards and achieving targets Using CRM systems The ideal Telesales Advisor will need to be/have: Previous outbound telesales experience Knowledge of Microsoft office packages Experience working towards KPIs and targets Strong communication skills Other benefits include: 28 days holiday with an additional day holiday each year, up to 33 days a year Annual flu vaccinations Vision tests Death in service insurance- paying 3 x your salary in the event of your death Pension Access to healthcare and counselling for staff Free parking with easy access to rail and bus routes To find out more about this Telesales Advisor role APPLY today TPBN1_UKTJ
Telesales Advisor employer: RCM Recruitment Ltd
Contact Detail:
RCM Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Advisor
✨Tip Number 1
Familiarize yourself with our products and services. Since you'll be upselling to existing customers, having a deep understanding of what we offer will help you confidently recommend alternatives that save them money.
✨Tip Number 2
Brush up on your communication skills. As a Telesales Advisor, you'll need to engage with customers effectively, so practice active listening and persuasive speaking to build rapport and trust.
✨Tip Number 3
Get comfortable with CRM systems. Since you'll be using these tools to track customer interactions and sales, having prior experience or knowledge in this area will give you an edge in the role.
✨Tip Number 4
Prepare for target-driven discussions. Understand how KPIs work and think about how you can contribute to achieving them. This mindset will show us that you're ready to hit the ground running.
We think you need these skills to ace Telesales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous outbound telesales experience and any relevant achievements. Emphasize your ability to work towards KPIs and targets, as this is crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Telesales Advisor position. Mention your strong communication skills and how you can contribute to upselling and cross-selling products to existing customers.
Showcase Your CRM Experience: If you have experience using CRM systems, be sure to mention it in your application. Highlight how you've used these tools to manage customer relationships and achieve sales targets.
Prepare for Potential Questions: Think about how you would handle specific scenarios related to upselling and cross-selling. Be ready to discuss your strategies for achieving targets and maintaining customer satisfaction during the interview process.
How to prepare for a job interview at RCM Recruitment Ltd
✨Show Your Sales Skills
Since this role focuses on upselling and cross-selling to existing customers, be prepared to discuss your previous telesales experience. Share specific examples of how you've successfully increased sales in past roles.
✨Know the Products
Familiarize yourself with the products or services offered by the company. Being knowledgeable will help you confidently suggest alternatives that save customers money during the interview.
✨Demonstrate Strong Communication Skills
Effective communication is key in telesales. Practice articulating your thoughts clearly and concisely. During the interview, showcase your ability to listen actively and respond appropriately.
✨Highlight Your Experience with CRM Systems
Since the role involves using CRM systems, mention any relevant experience you have with these tools. Discuss how you've used them to track customer interactions and achieve sales targets.
