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- Tasks: Engage with existing customers to upsell and cross-sell products, no cold calling involved.
- Company: Join a relaxed office environment with a supportive team culture.
- Benefits: Earn a competitive salary of £28K plus uncapped commission and enjoy 28 days holiday.
- Other info: Enjoy genuine progression opportunities and access to healthcare and counselling.
- Why this job: Make a real impact by helping customers save money while achieving your targets.
- Qualifications: Must have outbound telesales experience and strong communication skills.
The predicted salary is between 28000 - 35000 £ per year.
Telesales Advisor – NO cold calling, ALL existing customers.
Candidates MUST have at least 6 months cold calling experience or at least 12 months outbound experience within the last 2 years. This role involves speaking to existing customers who have already made an order online; you will be upselling and cross selling products rather than cold calling.
Basic salary: 28K – PLUS uncapped commission. Dress down, relaxed office environment, NO dialler. Supportive, in-depth training and genuine progression opportunities.
Responsibilities:- Calling customers that have already made an order and offering them alternative products that will save them money!
- Working towards and achieving targets.
- Using CRM systems.
- Previous outbound telesales experience.
- Knowledge of Microsoft Office packages.
- Experience working towards KPI’s and targets.
- Strong communication skills.
- 28 days holiday with an additional day holiday each year, up to 33 days a year.
- Annual flu vaccinations.
- Vision tests.
- Death in service insurance - paying 3 × your salary in the event of your death.
- Pension.
- Access to healthcare and counselling for staff.
- Free parking with easy access to rail and bus routes.
Telesales Advisor employer: RCM Recruitment Ltd
Contact Detail:
RCM Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Advisor
✨Tip Number 1
Get to know the company inside out! Research their products and services, especially those you’ll be upselling. This way, when you chat with customers, you can confidently suggest alternatives that genuinely save them money.
✨Tip Number 2
Practice your communication skills! Since you'll be speaking to existing customers, make sure you can engage them in a friendly and persuasive manner. Role-play with a friend or use our resources to sharpen your pitch.
✨Tip Number 3
Familiarise yourself with CRM systems! If you’ve used one before, great! If not, take some time to learn the basics. Being comfortable with these tools will help you manage customer interactions smoothly.
✨Tip Number 4
Apply through our website! We want to see your application, and it’s the best way to ensure it gets noticed. Plus, you’ll find all the info you need about the role and our awesome benefits right there!
We think you need these skills to ace Telesales Advisor
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your outbound telesales experience in your application. We want to see how your skills align with what we’re looking for, so don’t hold back on sharing your achievements and how you’ve met targets in the past!
Tailor Your Application: Take a moment to customise your application for this role. Mention your familiarity with CRM systems and any experience you have with upselling or cross-selling. This shows us that you understand the job and are genuinely interested!
Be Yourself: We love a relaxed vibe here at StudySmarter, so let your personality shine through in your application. Use a friendly tone and don’t be afraid to show us what makes you unique – we’re all about finding the right fit!
Apply Through Our Website: For the best chance of getting noticed, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at RCM Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your telesales experience, especially any outbound roles you've had. Be ready to discuss specific examples of how you've upsold or cross-sold products in the past. This will show that you understand the role and can hit the ground running.
✨Familiarise Yourself with the Company
Do a bit of research on the company you're interviewing with. Understand their products and services, and think about how you can help existing customers save money. This will not only impress them but also give you confidence during the conversation.
✨Practice Your Communication Skills
Since strong communication skills are key for this role, practice articulating your thoughts clearly and confidently. You might want to do some mock interviews with friends or family to get comfortable with speaking about your experiences and how they relate to the job.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You could ask about the training process or what success looks like in the first few months. It’s a great way to engage with the interviewer!