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- Tasks: Engage with existing customers to upsell and cross-sell products.
- Company: Join a relaxed, supportive team with a focus on progression.
- Benefits: Earn a competitive salary plus uncapped commission and enjoy 28 days holiday.
- Other info: Enjoy a dress-down office vibe with excellent career growth opportunities.
- Why this job: Make a real impact by helping customers save money while achieving your targets.
- Qualifications: Must have outbound telesales experience and strong communication skills.
The predicted salary is between 28000 - 35000 £ per year.
Telesales Advisor – NO cold calling, ALL existing customers.
Candidates MUST have at least 6 months cold calling experience or at least 12 months outbound experience within the last 2 years. This role involves speaking to existing customers who have already made an order online; you will be upselling and cross selling products rather than cold calling.
Basic salary: 28K – PLUS uncapped commission. Dress down, relaxed office environment, NO dialler. Supportive, in-depth training and genuine progression opportunities.
Responsibilities:- Calling customers that have already made an order and offering them alternative products that will save them money!
- Working towards and achieving targets.
- Using CRM systems.
- Previous outbound telesales experience.
- Knowledge of Microsoft Office packages.
- Experience working towards KPI’s and targets.
- Strong communication skills.
- 28 days holiday with an additional day holiday each year, up to 33 days a year.
- Annual flu vaccinations.
- Vision tests.
- Death in service insurance - paying 3 × your salary in the event of your death.
- Pension.
- Access to healthcare and counselling for staff.
- Free parking with easy access to rail and bus routes.
Telesales Advisor in London employer: RCM Recruitment Ltd
Contact Detail:
RCM Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Advisor in London
✨Tip Number 1
Get to know the company inside out! Research their products and services, especially those you’ll be upselling. This way, when you chat with customers, you can confidently suggest alternatives that genuinely save them money.
✨Tip Number 2
Practice your communication skills! Since you'll be speaking to existing customers, make sure you can engage them in a friendly and persuasive manner. Role-play with a friend or family member to sharpen your pitch.
✨Tip Number 3
Familiarise yourself with CRM systems! If you’ve used one before, great! If not, take some time to learn the basics. Being comfortable with these tools will help you manage customer interactions smoothly.
✨Tip Number 4
Apply through our website! We want to see your application, and it’s the best way to ensure it gets noticed. Plus, you’ll find all the info you need about the role and our awesome benefits there!
We think you need these skills to ace Telesales Advisor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your outbound telesales experience. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Telesales Advisor role. Mention your experience with upselling and cross-selling, and let us know why you’re excited about joining our team.
Show Off Your Communication Skills: Since this role involves speaking to existing customers, make sure your application reflects your strong communication skills. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at RCM Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the products and services offered. Since you'll be upselling to existing customers, understanding their previous orders and how your suggestions can save them money will give you a solid edge.
✨Show Off Your Experience
Highlight your outbound telesales experience during the interview. Be ready to discuss specific examples where you've successfully upsold or cross-sold products, as this will demonstrate your capability to meet targets and work with KPIs.
✨Be Personable
Since this role involves speaking to existing customers, showcasing your strong communication skills is key. Practice being friendly and engaging, as building rapport can lead to better sales outcomes.
✨Ask Questions
Prepare thoughtful questions about the company culture and training opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you, especially in a relaxed office environment.