At a Glance
- Tasks: Be the first point of contact for referrals and promote our impactful services.
- Company: Join RCI Group, a purpose-driven organisation improving lives across health and social care.
- Benefits: Competitive salary, supportive team, and opportunities for personal growth.
- Why this job: Make a real difference by connecting people with essential services.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Exciting growth potential in a dynamic and supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Established in 2018, RCI Group brings together specialist businesses that improve people’s lives by advancing health, justice, and social care outcomes at scale. Across the Group, we combine the agility of specialist providers with the reach and stability of a national organisation, united by our values of Respect, Courage and Impact. Our services support thousands of people every year across forensic healthcare, community mental health, complex care, supported living, and justice services. This is an exciting opportunity to join a Group with real purpose, strong momentum, and significant growth potential.
The Role
We are recruiting a Referrals Coordinator to join our newly developed Central Sales and Marketing Team, reporting directly to the Business Development Manager. This is a key position within the Group and will act as the first point of contact for placement makers looking to refer individuals into our services. You will play a critical role in ensuring enquiries are handled professionally, efficiently, and converted into appropriate referrals. You will confidently promote the Group’s services and articulate service models, outcomes and impact, helping referral partners understand exactly how we support individuals to achieve positive, meaningful outcomes. Enquiries may come via telephone, website enquiries, brokerage portals, framework systems, and social media channels. This role is central to supporting the Group’s growth strategy by strengthening referral pathways, improving enquiry coordination, and acting as a key link between external referral sources and internal teams.
Key Responsibilities
- Referral Generation
Referral Coordinator employer: RCI Group
Contact Detail:
RCI Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Referral Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Referral Coordinator role.
✨Tip Number 2
Practice your pitch! When you get the chance to speak with potential employers, make sure you can confidently articulate how your skills align with their needs. We want you to shine and show them why you’re the perfect fit for their team.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to remind them of your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about joining our mission to improve lives through health and social care.
We think you need these skills to ace Referral Coordinator
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how much you care about improving lives and making a real impact in health and social care.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We’re looking for someone who understands our values of Respect, Courage, and Impact, so reflect that in your writing!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the Referrals Coordinator role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with RCI Group.
How to prepare for a job interview at RCI Group
✨Know the Company Inside Out
Before your interview, take some time to research RCI Group thoroughly. Understand their values of Respect, Courage, and Impact, and be ready to discuss how these align with your own beliefs. This will show that you’re genuinely interested in the role and the company.
✨Master the Role Requirements
Familiarise yourself with the key responsibilities of a Referral Coordinator. Be prepared to share examples from your past experiences where you've successfully handled enquiries or promoted services. This will demonstrate your capability to manage the role effectively.
✨Practice Your Communication Skills
As the first point of contact for referrals, strong communication is essential. Practice articulating how you would explain the Group’s services and outcomes to potential referral partners. Clear and confident communication can set you apart from other candidates.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, growth strategies, and how success is measured in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.