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- Tasks: Support the care and catering team by providing excellent food and beverage service.
- Company: Brentwood Care Centre, a warm and welcoming environment for residents.
- Benefits: Gain valuable experience in hospitality while making a difference in residents' lives.
- Why this job: Join a caring team and enhance the dining experience for residents and visitors.
- Qualifications: Hospitality background preferred; a friendly attitude and teamwork skills are essential.
- Other info: Opportunity to develop skills in a supportive and dynamic care setting.
The predicted salary is between 1300 - 1800 £ per month.
Brentwood Care Centre are looking for a Food & Beverage Assistant to support their care and catering team. The job holder will ensure that all Residents and visitors are welcomed, greeted in a polite, friendly and professional manner. Customer relations, service and quality will be at the forefront of this role. To promote communications and best practice ways of working with Residents, Care and Catering teams.
Food & Beverage Duties
- To ensure the Food & Beverage Areas are clean, tidy, and well stocked at all times.
- To ensure the hot and cold beverages and snacks are stocked and well maintained.
- To greet residents, relatives and all visitors to the home in a warm friendly manner, offering refreshments and always present a professional image.
- To encourage and support residents' choice and independence with eating, drinking and serving themselves.
- To liaise with Managers, Seniors and Lifestyle teams regarding the activities, visitors and events planned for the month/week/day.
- Plan and organize the food and beverage stock required for activities, visitors and events.
- To assist with functions as required.
- To assist with washing of crockery and cutlery as required to stock the food service areas and beverage trolleys.
- To support the Lifestyle Team with the food and beverage provision for activities, visits and events.
- To ensure dining areas are well presented appropriately for each meal with adequate equipment for each service.
- To encourage Residents to participate in preparing dining areas and meal service.
- Ensuring all feedback is sought and communicated effectively and efficiently to relevant stakeholders.
- Providing residents with room service and regular opportunities for refreshment.
- To ensure all food and beverage areas are compliant with HACCP and food safety.
- To ensure all documentation is complete in relation to food service and delivery.
- To monitor and audit the Resident experience, contributing to the improvement of standards.
- Communicating stock levels to the Head Chef of crockery, utensils and provisions ensuring sufficient stock levels are made.
Ideal candidate will come from a hospitality background, be a warm and welcoming and caring individual with a can-do attitude, able to work independently as well as part of a team. Care home experience is not essential.
Food & Beverage Assistant in Essex employer: RCH Care Homes
Contact Detail:
RCH Care Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant in Essex
✨Tip Number 1
Get to know the care centre! Before your interview, take a stroll around Brentwood Care Centre if you can. Familiarising yourself with the environment and the vibe will help you feel more at ease and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your people skills! As a Food & Beverage Assistant, you'll be interacting with residents and visitors all day. Try role-playing with a friend or family member to brush up on your greeting and service skills. A warm smile and friendly chat can go a long way!
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you've worked well in a team before. Highlighting your ability to collaborate with others, especially in a hospitality setting, will make you stand out as a candidate who fits right in.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to connect with you better. Plus, it’s super easy – just hop onto our site and get started!
We think you need these skills to ace Food & Beverage Assistant in Essex
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for food and beverage service. A warm and friendly tone will resonate well with us.
Tailor Your Experience: Make sure to highlight any relevant experience you have in hospitality or customer service. Even if you haven't worked in a care home before, share how your skills can contribute to creating a welcoming environment for residents and visitors.
Be Specific About Your Skills: We love it when applicants are specific about their skills! Mention any experience you have with food safety, stock management, or working in a team. This will show us that you understand the importance of quality service in our care centre.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at RCH Care Homes
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Food & Beverage Assistant role. Familiarise yourself with the key responsibilities mentioned in the job description, like ensuring cleanliness and stocking of areas, as well as providing excellent customer service. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your People Skills
Since this role is all about interacting with residents and visitors, be prepared to share examples of how you've successfully communicated and built relationships in previous roles. Highlight any experience you have in hospitality or care settings, and emphasise your warm, friendly approach to customer service.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as dealing with a resident who is hesitant to eat or drink. Think about your responses in advance, focusing on how you would encourage independence and choice while maintaining a professional image. This shows that you can think on your feet and prioritise resident care.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how they promote communication between departments, or what a typical day looks like for a Food & Beverage Assistant. This not only shows your interest in the role but also helps you gauge if the environment is the right fit for you.
