At a Glance
- Tasks: Lead the delivery of high-profile medical examinations using innovative digital platforms.
- Company: Join the Royal College of General Practitioners, a key player in healthcare assessments.
- Benefits: Enjoy a competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Be part of a supportive team driving innovation in healthcare assessments.
- Why this job: Make a real impact on the future of GP training and assessment in the UK.
- Qualifications: Experience in managing digital platforms and strong problem-solving skills required.
The predicted salary is between 61083 - 61083 £ per year.
Full time, 35 hours per week
Permanent contract
Grade CL, Salary £61,083.07 per annum
Location: London, RCGP Head Office – Hybrid working with 2 days in the office per week
Closing date: Sunday 21 June 2026
Interview date: Thursday 25 June 2026
Role to commence: as soon as possible
About the Role
This is a unique and influential role within the Royal College of General Practitioners (RCGP), supporting the delivery of one of the UK’s largest and most high-profile medical licensing examinations. The MRCGP examinations are undertaken by approximately 7,000 GP registrars each year and rely on a complex range of digital platforms, suppliers, and technical environments to ensure safe, fair, and seamless delivery. This role will provide operational ownership and technical leadership across those systems, ensuring that examination platforms remain reliable, secure, and fit for purpose. Working closely with the Examinations team, Digital Services (DDAT), platform providers, and NHS stakeholders, you will act as the bridge between assessment operations and technology delivery. You will play a key role in ensuring that examinations function effectively in real-world environments, including GP practices and NHS networks across the UK. This is an exciting opportunity for someone who combines strong technical understanding with operational confidence, stakeholder management skills, and a calm, solutions-focused approach in a high-stakes environment.
Key Responsibilities
- Lead operational management of examination delivery platforms, including supplier oversight and performance management
- Support the reliable delivery of examinations across complex technical environments, including GP practices and NHS networks
- Act as the operational product owner for examination systems, coordinating enhancements, fixes, and development priorities
- Lead technical testing, user acceptance testing, and change assurance for platform updates and releases
- Work collaboratively with DDAT and external suppliers to resolve technical issues and improve platform performance
- Provide technical oversight and escalation support during live examination delivery
- Support the implementation of technical solutions for reasonable adjustments and accessibility requirements
- Maintain technical risk logs and support business continuity planning for examination delivery
- Contribute to continuous improvement and innovation projects, including AI-enabled approaches to assessment development and operational efficiency
- Develop and maintain strong relationships with internal and external stakeholders, including NHS organisations and platform providers
About You
You will have experience managing digital platforms or technical systems within a complex operational environment and be confident working across both technical and non-technical teams. You will also demonstrate:
- Experience managing supplier relationships and technical service performance
- Strong problem-solving and troubleshooting skills
- Experience supporting operational delivery in complex or distributed environments
- Understanding of testing, change management, and technical risk management
- Ability to communicate technical issues clearly to a wide range of stakeholders
- Strong organisational skills and the ability to manage competing priorities
- A collaborative and solutions-focused approach
- Experience within examinations, assessment, education, healthcare, or other high-stakes operational settings would be advantageous.
Why join us?
This role offers the opportunity to work at the heart of a nationally important assessment programme, helping to ensure the next generation of GPs are assessed fairly, safely, and effectively. You will join a supportive and ambitious team at a time of significant development and innovation across the examinations function. The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
Senior Platform & Technical Delivery Manager in London employer: RCGP Enterprises Limited
The Royal College of General Practitioners (RCGP) is an exceptional employer, offering a unique opportunity to contribute to the delivery of one of the UK's most significant medical licensing examinations. With a supportive and ambitious work culture, employees benefit from hybrid working arrangements, professional development opportunities, and the chance to make a meaningful impact in the healthcare sector. Join us in a role that not only values your technical expertise but also fosters collaboration and innovation in a high-stakes environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Platform & Technical Delivery Manager in London
✨Tip Number 1
Network like a pro! Reach out to current employees at RCGP on LinkedIn or through mutual connections. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding the role inside out. Dive deep into the MRCGP examinations and think about how your skills in managing digital platforms can enhance their delivery. Show them you’re not just a fit, but the perfect fit!
✨Tip Number 3
Practice your problem-solving skills! Think of real-world scenarios where you’ve tackled technical issues or improved processes. Be ready to share these stories during the interview to demonstrate your operational confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at RCGP and contributing to their mission.
We think you need these skills to ace Senior Platform & Technical Delivery Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with digital platforms and technical systems. We want to see how your skills align with the role of Senior Platform & Technical Delivery Manager, so don’t hold back on showcasing relevant achievements!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex issues in previous roles. We love a good story about overcoming challenges, especially in high-stakes environments like examinations or healthcare.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to communicate your technical expertise and operational experience. Remember, we’re looking for someone who can bridge the gap between tech and operations!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets into the right hands. Plus, you’ll find all the details you need about the role and our team there!
How to prepare for a job interview at RCGP Enterprises Limited
✨Know Your Platforms
Make sure you have a solid understanding of the digital platforms and technical systems mentioned in the job description. Familiarise yourself with how they operate, their strengths, and potential weaknesses. This will help you demonstrate your technical knowledge and show that you're ready to take on the operational management aspect of the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved technical issues or improved platform performance. Be ready to discuss specific challenges you faced and the solutions you implemented. This will highlight your troubleshooting skills and your ability to work under pressure, which is crucial for this high-stakes environment.
✨Engage with Stakeholders
Since this role involves working closely with various stakeholders, think about how you can effectively communicate technical issues to non-technical teams. Prepare to discuss your experience in managing supplier relationships and how you've collaborated with different teams to achieve common goals. This will show your ability to bridge the gap between technical and non-technical aspects.
✨Demonstrate Your Organisational Skills
Be prepared to talk about how you manage competing priorities and ensure smooth examination delivery. Share strategies you've used in the past to maintain organisation and efficiency, especially in complex environments. This will reassure the interviewers that you can handle the demands of the role and keep everything running smoothly.
