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- Tasks: Lead hotel security operations and ensure safety for guests and staff.
- Company: Join a prestigious hotel with a commitment to excellence and safety.
- Benefits: Competitive pay, training opportunities, and a dynamic work environment.
- Why this job: Be the frontline hero in ensuring a safe and secure hotel experience.
- Qualifications: GCE ‘N’ level and 4 years of relevant supervisory experience required.
- Other info: Join a supportive team and grow your career in hospitality security.
The predicted salary is between 30000 - 42000 £ per year.
Summary of Responsibilities
- Report for duty as per schedule in roster and be in attendance for the daily 15 minutes pre and post shift briefing.
- Don essential company issued equipment such as Mobitalk, Bluetooth device, torchlight and pocket mask during duty.
- Be in-charge of the Hotel Security Control Room as well as for the day to day operations.
- Ensure all official security documents are handled accurately in accordance to SOP.
- Manage access points as assigned to ensure all entries are authorized.
- Maintain keen vigilance at the pass counters where colleagues, part-timers, casual labors, vendors, contractors, and visitors check in.
- Manage the Visitor Management System for visitors, contractors, and vendors.
- Manage the Casual labor system for casual labors and part-timers.
- Monitor CCTV coverage within the hotel property and highlight any issues observed.
- Perform static lobby / convention Centre coverage and duty.
- Perform roving security and safety clocking patrol within and around the hotel premises.
- Perform patrol on guest floors and the heart of house.
- Perform enforcement tasks as assigned and be at deployment as per deployment schedule.
- Ensure security systems are in working order, and if not, to highlight to Assistant Security Manager and collaborate to raise maintenance reports.
- Coordinate Night Transport for colleagues.
- Respond to all security, safety and medical emergencies as soon as possible where assistance is required.
- Be part of the Hotel Emergency Action Team (HEAT Team) / Company Emergency Response Team (CERT Team) to respond to emergencies.
- Conduct inventory checks of keys and passes.
- Handle Loss & Found findings, reports and inquiries.
- Provide lift control and VIP.
- Perform First Aid/CPR/AED if required.
- Respond to and resolve safe box issues without delay.
- Respond to and resolve door lock issues without delay.
- Conduct crowd control and ushering duties.
- Gather and document information and facts upon responding to security, safety and medical emergencies.
- Perform any other tasks as assigned by the management of the hotel.
- Manage and address all alarms on the Fire & Life Saving System (FPLS) as per SOP.
- Manage and address all alarms on the duress and emergency systems.
- In-depth knowledge of CCTV system for preliminary investigation and training purposes.
Qualifications
- Minimum GCE ‘N’ level.
- At least 4 years relevant experience in hotels or private security law enforcement at a supervisory level.
- Minimum Officer Certification required by local authorities for Senior / Security Supervisor.
- Company Emergency Response Team (CERT) Certificate.
- Possess occupational CPR and AED.
- Basic Fire Fighting.
- First Aid Management.
- Knowledge in Fire Prevention & Protection of Building.
- Conversant with the various systems in Hotel Security Room.
- Art of self-defences, report writing, verbal and written skills, investigation and interrogation aptitude.
Security Supervisor in Penarth employer: RC HOTELS (PTE.) LTD.
Contact Detail:
RC HOTELS (PTE.) LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Supervisor in Penarth
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the hotel security field. They can give you insider tips and might even refer you directly, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of security protocols and emergency response procedures. We want you to show that you’re not just a fit for the role, but that you’re passionate about keeping everyone safe!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family, focusing on common security supervisor questions. This will help you articulate your experience and skills confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Security Supervisor in Penarth
Some tips for your application 🫡
Show Your Experience: When you're writing your application, make sure to highlight your relevant experience in security or law enforcement. We want to see how your background aligns with the responsibilities of a Security Supervisor, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon that might confuse us. Remember, we appreciate clarity as much as you do!
Tailor Your Application: Make sure to tailor your application to the specific role of Security Supervisor. Mention the skills and qualifications listed in the job description, like your knowledge of CCTV systems or emergency response training. This shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at RC HOTELS (PTE.) LTD.
✨Know Your Responsibilities
Familiarise yourself with the specific duties of a Security Supervisor as outlined in the job description. Be ready to discuss how your previous experience aligns with managing security operations, handling emergencies, and overseeing access points.
✨Showcase Your Certifications
Make sure to highlight any relevant certifications you hold, such as CPR, AED, or Fire Fighting. Discuss how these qualifications have prepared you for the role and how they can benefit the hotel’s security team.
✨Demonstrate Situational Awareness
Prepare examples from your past experiences where you successfully managed security incidents or emergencies. This will show your ability to remain vigilant and respond effectively under pressure, which is crucial for this role.
✨Ask Insightful Questions
At the end of the interview, ask questions that demonstrate your interest in the hotel's security protocols and emergency response strategies. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
