At a Glance
- Tasks: Organise and supervise exciting events from start to finish, ensuring unforgettable experiences.
- Company: Join Fairmont Singapore and Swissôtel The Stamford, a leader in hospitality.
- Benefits: Enjoy career growth, diverse opportunities, and a supportive work environment.
- Other info: Embrace diversity and explore limitless possibilities in your career journey.
- Why this job: Be part of a dynamic team that values your contributions and creativity.
- Qualifications: Hospitality Management Diploma and 1-2 years in hotel catering or conference industry.
The predicted salary is between 30000 - 40000 £ per year.
Strategically located in the heart of Singapore’s shopping, dining and entertainment districts, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.
At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immersive growth and career opportunities with us.
Summary of Responsibilities
- Responsible for organization and supervision of assigned events from date of booking to departure of the last guests, including meeting requirements, guestrooms requirements, guestrooms pick up and F&B related issues.
- Lead a Heartist approach to guest experience/service with Sales & Banquet Team.
- Establish rapport and maintain contact with clients to encourage repeat business.
- Conduct pre-conference meetings to ensure key departments are aware of the relevant details pertaining to the group upon their near arrival.
- Attend daily meetings to review all event contacts to ensure last minute changes are communicated to Banquet, Kitchen and Stewarding.
- Create floor plans for the best use of meeting space for each event and ensure that banquet and client are in agreement prior to set up.
- Create Banquet Event Orders based on the event’s requirements and programme to deliver event objectives.
- Initiate billing procedures, ensuring client credibility and deposits/credit applications are received with adequate information within an acceptable time frame.
- Responsible for sufficiently “washing” room block and F&B covers for each event in order to ensure a more accurate forecast.
Qualifications
- Candidate must possess at least a Hospitality Management Diploma or equivalent.
- A minimum of 1 - 2 years’ experience in the hotel catering and conference industry.
- Working knowledge of Opera Sales & Catering, Microsoft Office, Social Tables is a plus.
- Knowledge of forecasting and budgeting process.
- Ability to plan and execute events effectively with a strong attention to detail.
Our commitment to Diversity & Inclusion
We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.
Conference & Event Services Manager in Penarth employer: RC HOTELS (PTE.) LTD.
At Fairmont Singapore and Swissôtel The Stamford, we pride ourselves on being an exceptional employer that fosters a vibrant work culture and prioritises employee growth. Located in the bustling heart of Singapore, our team enjoys access to world-class amenities and diverse career development programmes, ensuring that every member can thrive and contribute to our commitment to outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Event Services Manager in Penarth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like RC HOTELS (PTE.) LTD.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to RC HOTELS (PTE.) LTD.
Don't be shy about reaching out to RC HOTELS (PTE.) LTD. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Conference & Event Services Manager in Penarth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about RC HOTELS (PTE.) LTD. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at RC HOTELS (PTE.) LTD.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
