At a Glance
- Tasks: Lead a team to create unforgettable Michelin-star dining experiences.
- Company: Join the prestigious JAAN by Kirk Westaway at Fairmont Singapore.
- Benefits: Competitive salary, professional growth, and a vibrant work environment.
- Other info: Embrace a culture of diversity and continuous learning.
- Why this job: Be part of a luxury hospitality team that values excellence and creativity.
- Qualifications: Experience in fine dining and a passion for exceptional service.
The predicted salary is between 25000 - 30000 £ per year.
Key Responsibilities
- Deliver Exceptional Michelin-Star Guest Experiences: Lead the dining room team in delivering personalized, intuitive and memorable guest experiences aligned with Michelin-star and luxury hospitality standards. Drive service excellence through attention to detail, anticipation of guest needs and effective service recovery. Maintain compliance with LQA standards, Accor luxury service culture and restaurant service rituals. Build strong relationships with returning guests, VIPs and loyalty members.
- Oversee Fine Dining Operations: Manage daily restaurant operations, reservations, service flow, staffing deployment and outlet readiness. Collaborate closely with the Culinary and Sommelier teams to ensure seamless execution of the guest journey. Uphold the highest standards of presentation, cleanliness, food safety and operational excellence. Conduct daily briefings, coaching sessions and ongoing service training.
- Drive Business Performance: Monitor labour productivity, operating costs and revenue performance to achieve financial targets. Support menu engineering, upselling initiatives and guest engagement strategies to maximize profitability. Analyse guest feedback and operational metrics to identify opportunities for continuous improvement.
- Lead, Develop & Inspire the Team: Coach, mentor and develop service professionals to deliver consistent world-class hospitality. Foster a culture of accountability, teamwork and continuous learning. Support recruitment, talent development and succession planning within the outlet.
- Collaborate as a Hotel Leadership Partner: Work closely with internal departments to ensure seamless operations and exceptional guest experiences. Champion workplace safety, compliance and luxury service standards. Act as a role model and ambassador for JAAN, Fairmont Singapore and Swissôtel The Stamford.
Qualifications
- Diploma or Degree in Hospitality Management or a related field.
- Minimum 2 years of leadership experience in a fine dining, luxury restaurant, or upscale hotel environment.
- Experience within a Michelin-starred, award-winning, or luxury hospitality setting is highly preferred.
- Passion for delivering exceptional guest experiences and luxury service standards.
- Strong leadership, coaching and team development capabilities.
- Excellent communication and interpersonal skills with the ability to engage guests and colleagues at all levels.
- Highly organized, detail-oriented and able to thrive in a fast-paced environment.
- Strong problem-solving, decision-making and conflict resolution skills.
- Commercially aware with an understanding of operational and financial performance.
- Proficient in Microsoft Office applications.
- Self-motivated, adaptable and committed to continuous learning and professional growth.
Our commitment to Diversity & Inclusion: We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.
Assistant Manager, Jaan in Penarth employer: RC HOTELS (PTE.) LTD.
At JAAN by Kirk Westaway, we pride ourselves on being an exceptional employer that fosters a culture of excellence and inclusivity. Our team members benefit from ongoing professional development opportunities, a supportive work environment, and the chance to be part of a Michelin-starred dining experience in the heart of Singapore. With a commitment to delivering outstanding guest experiences and a focus on teamwork, we empower our staff to thrive and grow within the luxury hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager, Jaan in Penarth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like RC HOTELS (PTE.) LTD.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to RC HOTELS (PTE.) LTD.
Don't be shy about reaching out to RC HOTELS (PTE.) LTD. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager, Jaan in Penarth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about RC HOTELS (PTE.) LTD. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at RC HOTELS (PTE.) LTD.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
