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For Companies At a Glance
- Tasks: Manage IT systems, ensuring smooth operations and user support.
- Company: Join a vibrant hotel environment with a focus on technology.
- Benefits: Competitive pay, flexible shifts, and opportunities for skill development.
- Other info: Dynamic role with chances to learn and grow in a supportive team.
- Why this job: Be the tech hero who keeps everything running smoothly for guests and staff.
- Qualifications: 2 years in IT operations, networking skills, and a passion for problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
Summary of Responsibilities
- Review and schedule daily system operation tasks; prioritise and ensure completion of tasks, following established procedures.
- Ensure optimal availability of the computer systems, POS, Hotel Network and Guest Internet Network.
- Perform/handle backup operations, tape management, system failures, and recovery procedures.
- Maintain user accounts, user environments, directories and system security.
- Administrate Helpdesk tickets via Corporate Portal Helpdesk Support Suite.
- Administrate Servers and IT infrastructure appliances.
- Apply System patches and updates.
- Install and/or maintain hotel office computers, network, file servers, network cabling, printers, other related equipment, devices, and systems; adds or upgrades.
- Monitor and administer the network.
- Regularly review server/event logs to detect server, network and security issues.
- Investigate all hardware malfunctions; notify and coordinate maintenance service with contractors.
- Ensure that all shift activities, unusual occurrences, and status events are properly logged, investigated, reported and resolved.
- Monitor inventory of supplies needed for operational requirements and assist in keeping supplies stocked by relaying order requests to IT Manager.
- Ensure timely user notification of maintenance requirements and impact on system availability.
Qualifications
- 2 years Computer Operations and Networking.
- Microsoft Operating Systems.
- Microsoft Application products such as Word, Excel, Access, PowerPoint, Visio, Project, etc.
- Basic Networking knowledge (TCP/IP, LAN, WAN).
- Knowledge of Hotel Application Systems is a plus.
- Must be able to work shifts, including weekends and Public Holidays.
IT System Administrator employer: RC HOTELS (PTE.) LTD.
Contact Detail:
RC HOTELS (PTE.) LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT System Administrator
✨Tip Number 1
Network like a pro! Attend industry meetups or online forums where IT pros hang out. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source software. This not only boosts your portfolio but also gives you something tangible to discuss during interviews.
✨Tip Number 3
Practice makes perfect! Prepare for technical interviews by brushing up on common IT scenarios and troubleshooting questions. We recommend doing mock interviews with friends or using online platforms.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT System Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with computer operations and networking. We want to see how your skills match the responsibilities listed in the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT System Administrator role. Mention specific examples of how you've handled system operations or resolved technical issues in the past.
Show Off Your Technical Skills: Since this role involves a lot of technical know-how, make sure to list your proficiency with Microsoft Operating Systems and applications. If you have experience with hotel application systems, definitely include that too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at RC HOTELS (PTE.) LTD.
✨Know Your Systems
Make sure you brush up on your knowledge of Microsoft Operating Systems and basic networking concepts like TCP/IP, LAN, and WAN. Be ready to discuss how you've used these in past roles, as it shows you're not just familiar with the theory but can apply it practically.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've handled system failures or hardware malfunctions in the past. Companies love candidates who can think on their feet and resolve issues efficiently, so be ready to share specific instances where you successfully navigated challenges.
✨Familiarise Yourself with Helpdesk Operations
Since you'll be administrating Helpdesk tickets, it’s a good idea to understand common ticketing systems and how they operate. You might even want to mention any experience you have with similar systems during the interview to demonstrate your readiness for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team structure, the types of projects you’ll be working on, or how they handle system updates and maintenance. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.