At a Glance
- Tasks: Install, maintain, and troubleshoot lab automation equipment while providing top-notch customer support.
- Company: Fast-growing life sciences tech company at the forefront of innovation.
- Benefits: Competitive salary, bonuses, and opportunities for career growth.
- Other info: Enjoy a hybrid role with travel and excellent customer interaction.
- Why this job: Be part of a dynamic team transforming laboratory environments with advanced technologies.
- Qualifications: Experience in servicing lab equipment and strong troubleshooting skills required.
The predicted salary is between 40000 - 45000 £ per year.
A growing and innovative life sciences technology business is looking for a Service & Support Engineer to support customers across laboratory automation and sample management environments. This is a customer-facing field role focused on installation, troubleshooting, maintenance, and ongoing technical support of laboratory instrumentation and automated systems. You’ll work closely with laboratory teams to ensure smooth operation, high customer satisfaction, and successful system adoption.
Key Responsibilities- Install, maintain, and service laboratory automation equipment at customer sites
- Diagnose and resolve technical issues both remotely and on-site
- Deliver customer training and technical guidance
- Support product demonstrations, upgrades, and preventative maintenance activities
- Collaborate with internal engineering and commercial teams to resolve complex issues
- Build strong long-term customer relationships across research and clinical environments
- Experience servicing or supporting laboratory equipment, automation systems, or scientific instruments
- Strong troubleshooting and customer-facing skills
- Background in life sciences, engineering, robotics, lab automation, or related fields
- Comfortable with regular travel
- Excellent communication and problem-solving ability
- Join a fast-growing business operating at the forefront of lab automation and sample management
- Highly autonomous field-based role with strong customer interaction
- Opportunity to work with advanced technologies within cutting-edge laboratories
- Competitive salary, company benefits, and career growth potential
Service Engineer in Peterborough employer: RBW Consulting
Join a dynamic and innovative life sciences technology company that prioritises employee growth and satisfaction. With a hybrid working model, competitive salary, and the chance to work with cutting-edge laboratory automation technologies, you'll thrive in a supportive environment that values collaboration and customer relationships. This role offers unique opportunities for professional development while making a meaningful impact in the scientific community.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer in Peterborough
✨Get Involved in Local Research Communities
Tap into local biotechnology meetups and research forums. These are great places to mingle with industry professionals, share your passion, and even discover unadvertised job openings. It's all about getting your face known in the field!
✨Leverage University Alumni Networks
If you're a recent grad, don’t underestimate the power of your university’s alumni network! Reach out to alumni working in biotechnology to gather tips about job openings at companies like RBW Consulting. You'd be surprised how willing people are to help out a fellow grad!
✨Show Off Your Projects
Curate a portfolio showcasing any research projects or internships you've completed in biotechnology. This tangible evidence of your skills can really impress employers when you chat with them at networking events or interviews. It's about making that killer first impression!
✨Stay Up-to-Date with Industry Trends
Biotech is a fast-paced field, so keeping yourself updated with the latest advancements is crucial. Attend industry conferences, webinars, or workshops to broaden your knowledge and meet potential employers. Plus, it’ll give you fantastic talking points for your interviews at places like RBW Consulting!
We think you need these skills to ace Service Engineer in Peterborough
Some tips for your application 🫡
Show Off Your Lab Skills:In the biotechnology field, it's super important to highlight your lab experience in your CV. Be sure to mention specific techniques or instruments you've mastered (think PCR, gel electrophoresis, etc.) and any relevant projects you've worked on. This will show RBW Consulting that you have the hands-on skills they need.
Tailor Your Technical Skills:Make sure to emphasise your technical skills, especially those relevant to the biotechnology sector. Include any software tools or programming languages you've used, like R or Python for data analysis, which could be key for this role at RBW Consulting.
Craft a Compelling Cover Letter:Since this is a full-time role, your cover letter should reflect not only your passion for biotechnology but also your long-term career ambitions. Share why you're excited about the work that RBW Consulting does and how you envision contributing to their goals. This shows that you’re not just looking for any job, but you're genuinely invested in this opportunity.
Include Your Papers and Projects:If you've published any papers or contributed to significant projects, mention them! These documents can boost your application and provide tangible evidence of your expertise in the biotechnology field. Don’t forget to link to any relevant publications or project summaries—this can set you apart from other candidates.
How to prepare for a job interview at RBW Consulting
✨Brush Up on Lab Techniques
Since you're eyeing a full-time gig in biotechnology, make sure you're well-versed in the lab techniques relevant to the role. Be ready to talk about PCR, CRISPR, or any specific methods mentioned in the job description at RBW Consulting. You might even be asked to demonstrate your understanding of these processes.
✨Know Your Bioinformatics Tools
Get comfortable with bioinformatics tools that are commonly used in the industry, like BLAST or Bioconductor. These are key in biotechnology, and having hands-on experience or at least familiarity can set you apart. Prepare to discuss any relevant projects you've worked on, especially if they involved data analysis or genomic research.
✨Show Your Teamwork Skills
Biotech often involves collaboration across multiple disciplines. Be ready to share stories that highlight your teamwork and communication skills, especially in research projects. Think about working with different teams at university or any internships – this is where you can show how well you fit into RBW Consulting's culture.
✨Research Recent Biotech Innovations
Stay updated on the latest trends and breakthroughs in biotechnology. Knowing what's happening in the field can help you engage in more meaningful discussions during your interview. Bring up recent articles or advancements that excite you, especially those related to the work being done at RBW Consulting. This shows your passion for the industry!
