Change AND PMO Manager

Inside Ir35 - 3 days a week onsite Central London

As part of our clients continued growth, the Office of the COO is driving a broad portfolio of operational and change initiatives, including work on the firm's organisational design and Target Operating Model (TOM). Reporting to the Chief Operating Officer, this interim role provides senior project management, PMO and change support to the COO. The successful candidate will drive the follow-through on actions, produce board and leadership-quality materials, and bring PMO discipline to a fast-moving agenda, so that initiatives are delivered consistently to agreed time, cost and quality. This is a hands-on delivery role operating close to the top of the organisation.

Responsibilities:

• Own the action tracker: capture, chase and close out actions arising from the COO’s meetings, forums and the leadership team, maintaining it as the accurate, single source of truth so that nothing falls through the cracks.
• Produce clear, executive-quality presentations for board, leadership and stakeholder audiences, often turning rough thinking into a structured narrative at pace.
• Bring PMO structure and discipline to organisational design and Target Operating Model initiatives, including workstream planning, RAID/risk management, milestone tracking, dependency management and status reporting.
• Provide hands-on project management, managing the delivery of appropriate projects and workstreams as necessary based on resourcing levels.
• Prepare the COO for key meetings by assembling briefing packs, pre-reads and talking points.
• Facilitate effective and efficient governance and steering meetings, including collaborating with colleagues in advance to ensure the relevant artefacts are of sufficient quality, sending pre-read documents at least 48 working hours in advance, facilitating the meeting itself, capturing decisions and actions, and post meeting; communicating decisions in a timely manner and ensuring all relevant documents are stored.
• Maintain a single source of truth for the COO’s portfolio of initiatives, with appropriate details including a summary status dashboard.
• Update and publish a regular scorecard that measures and reports on progress and Key Performance Indicators (including time, cost and quality) against pre-agreed targets.
• Provide leadership on delivery-related risks, ensuring mitigation strategies are in place and tracked through to closure (including a clear path to green).
• Coordinate stakeholders across the leadership team and workstream leads, acting as a trusted point of contact and keeping everyone aligned.
• Introduce lightweight tools and cadences that improve how the Office of the COO operates, fostering a culture of accountability and continuous improvement.

What we are looking for:

• Proven track record as a Change Manager / Project Manager / PMO Manager on organisational design and/or Target Operating Model (TOM) programmes, delivered to best practice maturity levels.
• Strong PMO fundamentals – planning, RAID/risk management, governance and reporting – to subject matter expert level.
• Exceptional presentation and deck-building skills; able to structure a compelling narrative and produce board-quality slides at pace.
• Excellent Programme discreet, credible and confident managing up and across senior stakeholders.
• Excellent verbal and written communication skills.
• Highly proactive and self-starting, able to run with minimal direction and thrive in ambiguity.
• Highly capable of working independently and collaboratively within a team.
• Excellent attention to detail.
• Excellent complex problem-solving ability and analytical thinking, to think around issues, look at the wider picture and provide solutions to problems.
• Excellent relationship management (including 3rd parties), negotiating and influencing skills.
• Available at short notice for an interim engagement.