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- Tasks: Provide 1st & 2nd line IT support and troubleshoot technical issues.
- Company: Join a dynamic team at RBW, a leader in IT solutions.
- Benefits: Competitive daily rate, hands-on experience, and a chance to enhance your skills.
- Why this job: Gain valuable experience in a corporate environment while solving real tech problems.
- Qualifications: 3+ years of IT experience and strong knowledge of Windows 11 and Microsoft 365.
- Other info: Onsite role in Abingdon with opportunities for professional growth.
The predicted salary is between 44000 - 66000 £ per year.
RBW are looking to recruit a 1st & 2nd Line IT Support contractor for a short 4 month contract. The role is onsite 5 days a week in Abingdon (between 8:30 - 17:30 Mon - Fri) and paying £220 per day inside IR35 on an initial 6 month contract.
Requirements:
- Minimum of 3 years’ IT experience in a corporate environment
- Excellent knowledge in Windows 11 installation and configuration
- Excellent troubleshooting and problem resolution skills
- Able to work independently under pressure
- Active Directory – User Creation/Groups
- Lenovo, Dell Hardware experience
- Administration of Microsoft 365 (Teams, Sharepoint, Exchange)
- Quick learner with a natural interest to learn and continuously improve
- Microsoft domain infrastructure; InTune/Company Portal, Group policy
Information Technology Help Desk Support in Abingdon employer: RBW Consulting
Contact Detail:
RBW Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Help Desk Support in Abingdon
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in help desk support. They might know about openings or can even refer you directly, which gives you a leg up.
✨Tip Number 2
Prepare for the interview by brushing up on your troubleshooting skills. Be ready to discuss specific scenarios where you've resolved issues with Windows 11 or Microsoft 365. We want to see how you think on your feet!
✨Tip Number 3
Show off your passion for learning! Mention any recent courses or certifications you've completed related to IT support. This shows you're not just experienced but also eager to grow, which is super attractive to employers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Information Technology Help Desk Support in Abingdon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 3+ years of IT experience and showcases your skills in Windows 11, Active Directory, and Microsoft 365. We want to see how your background fits the role, so don’t be shy about making it relevant!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about IT support and how your troubleshooting skills can make a difference. Keep it concise but engaging – we love a good story!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled tough IT issues in the past. We’re looking for quick learners who can handle pressure, so share those success stories that demonstrate your problem resolution prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at RBW Consulting
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 11 installation and configuration. Be ready to discuss your troubleshooting techniques and any specific experiences you've had with Lenovo or Dell hardware. The more confident you are in your technical skills, the better you'll impress the interviewers.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've resolved IT issues in the past. Think about times when you had to work under pressure or tackle a tricky problem independently. This will demonstrate your ability to handle the demands of the role effectively.
✨Familiarise Yourself with Microsoft 365
Since the role involves administration of Microsoft 365, make sure you know your way around Teams, SharePoint, and Exchange. If you can, try to get hands-on experience or at least read up on common issues and solutions related to these platforms.
✨Be Ready to Discuss Active Directory
Active Directory is crucial for this position, so be prepared to talk about user creation, group management, and any relevant experiences you've had. If you can share specific scenarios where you've successfully managed AD tasks, it will show that you're well-equipped for the job.
