At a Glance
- Tasks: Drive digital channel development and enhance customer experiences.
- Company: Join RBS, part of NatWest Group, a leader in financial services.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on innovation and customer-centric design.
- Why this job: Shape the future of digital banking and make a real impact on customer journeys.
- Qualifications: Experience in SEPA, FX, IP, and Agile methodologies required.
The predicted salary is between 54000 - 66000 £ per year.
We’re looking for someone to support senior management in driving the development of our digital channels’ priorities and investment needs. You’ll be putting the customer at the heart of our digital channel plans and constantly improving their digital journey. This is an opportunity to oversee the service delivery of our digital channel set, making sure all aspects of our digital customer journey deliver an exceptional customer experience. You'll work from home some of the time, but you'll also spend a significant amount of time working from the London or Manchester office.
What you'll do:
- Own the digital journey, driving aspects like performance management, service proposition and customer experience.
- Set the vision for a whole host of digital features, ensuring a world-class digital experience for our customers.
- Take ownership of the digital roadmap and the definition, management and prioritisation of the digital backlog.
- Work with stakeholders and deliver on KPI’s to inform and monitor the digital customer experience.
- Ensure continuous improvements in financial spend are within agreed budgets.
- Identify, manage and escalate conduct risk to deliver key customer outcomes.
The skills you'll need:
- Strong knowledge of SEPA, Transactional Foreign Exchange (FX) & International Payments (IP), along with previous experience of working in a Scrum or Agile team.
- Ability to innovate, partner and collaborate with customers and colleagues to implement the best digital experience.
- A successful track record of digital delivery and operations along with digital channel management and human centred design experience.
- Good understanding of the SEPA, FX and IP customer journey, the gaps within it and the strategic and regulatory roadmap for the product set.
- An understanding of the needs of business customers and how we can serve them digitally.
- A passion for customer centric design.
- Familiarity with digital product management techniques, such as Lean start-up.
Product Owner for SEPA, FX & IP employer: RBS
At NatWest Group, we pride ourselves on being an exceptional employer that champions diversity and innovation. Our Engineering Insights Experience for Women in London offers a unique opportunity to immerse yourself in the tech landscape of banking, while benefiting from a supportive work culture that fosters personal and professional growth. With hands-on experiences, networking opportunities, and the potential to progress into our internship programme, you'll be empowered to turn your ambition into action in a dynamic and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner for SEPA, FX & IP
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like RBS. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Product Owner for SEPA, FX & IP
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to RBS.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on RBS's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at RBS
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with RBS.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at RBS will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former RBS employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
