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- Tasks: Support customers in achieving financial goals and provide banking services on the go.
- Company: Leading banking institution in Scotland with a focus on community service.
- Benefits: Competitive salary, 33 days holiday, and retirement fund contributions.
- Why this job: Make a difference in people's lives while gaining valuable banking experience.
- Qualifications: Strong customer service skills and a willingness to learn.
The predicted salary is between 26010 - 36414 £ per year.
A leading banking institution in Scotland is seeking a Customer Service Personal Banker in Perth. In this role, you will support customers in achieving their financial goals, drive the Mobile Bank vehicle, and provide general banking services.
Ideal candidates should possess strong customer service skills, attention to detail, and a willingness to learn.
The position offers a competitive salary starting at £26,010 and a range of benefits, including 33 days of holiday and contributions to a retirement fund.
Mobile Personal Banker: Remote Banking & Community Service in Perth employer: RBS
Contact Detail:
RBS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Personal Banker: Remote Banking & Community Service in Perth
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the bank on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost our chances.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your customer service skills can shine in this role. We want to show them we’re not just a good fit, but the perfect fit!
✨Tip Number 3
Show off our passion for community service! Be ready to discuss how we can help customers achieve their financial goals and make a positive impact in their lives. It’s all about connecting with them on a personal level.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to highlight our strengths that match the job description perfectly.
We think you need these skills to ace Mobile Personal Banker: Remote Banking & Community Service in Perth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant banking experience. We want to see how you can help our customers achieve their financial goals!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about the Mobile Personal Banker role and how your skills align with what we’re looking for.
Show Your Attention to Detail: Double-check your application for any typos or errors. A polished application shows us that you pay attention to detail, which is super important in banking!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at RBS
✨Know Your Banking Basics
Brush up on your knowledge of banking products and services. Understand the financial goals customers might have and how you can help them achieve those. This will show your potential employer that you're not just interested in the role, but that you’re also knowledgeable about the industry.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you went above and beyond to help a customer. This will demonstrate your commitment to customer satisfaction, which is crucial for a Mobile Personal Banker.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to customer service. Practice responding to scenarios where you need to resolve a customer issue or explain a banking product. This will help you think on your feet and show your problem-solving skills during the interview.
✨Demonstrate Your Willingness to Learn
Since the job requires a willingness to learn, be prepared to discuss how you’ve approached learning new skills in the past. Share any relevant training or courses you've taken, and express your enthusiasm for ongoing professional development in the banking sector.
