Delivery Manager in London

Delivery Manager in London

London Full-Time 36000 - 60000 Β£ / year (est.) Home office possible
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At a Glance

  • Tasks: Lead AI initiatives, manage stakeholders, and ensure strategic goals are met.
  • Company: Join NatWest Boxed, a forward-thinking team focused on innovation.
  • Benefits: Remote-first work culture, competitive salary, and opportunities for professional growth.
  • Why this job: Make a real impact in AI while collaborating with diverse teams.
  • Qualifications: Experience in delivery management, strong leadership, and stakeholder management skills.
  • Other info: Dynamic role with a focus on organisational change and technology integration.

The predicted salary is between 36000 - 60000 Β£ per year.

Join us as a Delivery Manager (AI) for NatWest Boxed. This is a unique opportunity to make a difference to our internal teams, our customers and Boxed.

You will bridge the gap between strategy and execution by ensuring messages, directives, and strategic ambitions of the Leadership Team are clearly distributed across the business. You will manage stakeholders across the Bank and externally to understand AI developments and best practice outside of the immediate business.

What you will do:

  • Act as the pivotal contact point for all key AI stakeholders across Boxed and manage the AI impact on strategic initiatives such as cost management and organisational design.
  • Own the AI Steering Group rhythm and materials.
  • Orchestrate the creation of high quality, executive level decks and briefing papers.
  • Proactively engage with contributors across the business to ensure data, updates, and inputs are received on time and to a high standard prior to meetings.
  • Track action items and ensure governance decisions are documented and implemented.
  • Maintain the master view of all AI use cases across the business (both internal efficiency and external product features).
  • Work with the Special Interest Group leads to quantify and track efficiency gains for each initiative.
  • Identify overlapping initiatives to prevent duplication of effort and ensure resources are focused on high-impact areas.
  • Act as a strategic advisor and project manager for the AI Learning & Development (L&D) Lead and other leads.
  • Support the rollout of upskilling programs by managing timelines and deliverables.
  • Synthesise L&D progress and recent developments into executive summaries for the Leadership Team to demonstrate how the organisation is evolving.

The skills you will need:

  • Established collaborator, with strong leadership and management skills.
  • Experience of working in delivery management roles within AI coupled with excellent stakeholder management skills.
  • Deep strategic and analytical thinking skills and toolkit.
  • Proven experience in rolling out large-scale organizational change, with a focus on embedding new technologies (like AI) into company culture and daily workflows.
  • Expert-level knowledge of Agile methodologies and a 'product-led' mindset.
  • Comfortable navigating tools like Jira for delivery tracking and Figma for collaborating with design/UX teams.
  • The ability to distil complex technical updates into high-impact narratives for C-suite stakeholders, ensuring clarity and confidence at the leadership level.

Hours: 35

Job Posting Closing Date: 26/02/2026

Ways of Working: Remote First

Delivery Manager in London employer: RBS

At NatWest Boxed, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Delivery Manager in AI, you will have the opportunity to lead strategic initiatives while benefiting from our commitment to employee growth through upskilling programmes and a supportive environment. With a remote-first approach, we offer flexibility and a focus on work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

RBS Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Delivery Manager in London

✨Tip Number 1

Network like a pro! Reach out to people in your industry, especially those already working at NatWest Boxed. A friendly chat can open doors and give you insider info on the role.

✨Tip Number 2

Prepare for interviews by practising common questions related to delivery management and AI. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively!

✨Tip Number 3

Showcase your skills with a portfolio or case studies. If you've led projects or initiatives in AI, share those successes! It’s a great way to demonstrate your impact and strategic thinking.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Delivery Manager in London

Stakeholder Management
Delivery Management
AI Knowledge
Strategic Thinking
Analytical Skills
Organisational Change Management
Agile Methodologies
Jira
Figma
Project Management
Communication Skills
Collaboration Skills
Leadership Skills
Executive Summarisation

Some tips for your application 🫑

Tailor Your Application: Make sure to customise your CV and cover letter for the Delivery Manager role. Highlight your experience in AI delivery management and stakeholder engagement, as this will show us you understand what we're looking for.

Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past roles where you've successfully managed projects or led teams, especially in AI contexts. This helps us see how you can bridge strategy and execution.

Be Clear and Concise: When writing your application, clarity is key. Use straightforward language and avoid jargon unless it’s relevant. We want to see your ability to distil complex information into high-impact narratives, just like you would for C-suite stakeholders.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining our team!

How to prepare for a job interview at RBS

✨Know Your AI Stuff

Make sure you brush up on the latest trends and developments in AI. Be ready to discuss how these can impact delivery management and organisational change. This shows you're not just familiar with the tech, but that you can also think strategically about its application.

✨Master Stakeholder Management

Prepare examples of how you've successfully managed stakeholders in previous roles. Think about how you can demonstrate your ability to bridge gaps between teams and ensure clear communication. This is key for a role that involves liaising with various departments.

✨Showcase Your Agile Expertise

Familiarise yourself with Agile methodologies and be prepared to discuss how you've applied them in past projects. If you have experience with tools like Jira or Figma, mention specific instances where they helped streamline processes or improve collaboration.

✨Craft High-Impact Narratives

Practice distilling complex information into concise, impactful narratives. You might be asked to explain technical updates to non-technical stakeholders, so being able to communicate clearly and confidently is crucial. Prepare a few examples to illustrate your point.

Delivery Manager in London
RBS
Location: London

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