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For Companies At a Glance
- Tasks: Support customers with banking needs and promote digital services.
- Company: Leading financial institution in Livingston with a focus on customer service.
- Benefits: Starting salary of £26,350, flexible rewards, and training for a recognised qualification.
- Why this job: Make a difference in customers' financial health while developing your career.
- Qualifications: Excellent customer service skills and relationship-building abilities.
- Other info: Enjoy a dynamic work environment with great growth potential.
The predicted salary is between 26350 - 36890 £ per year.
A leading financial institution in Livingston is seeking a Senior Personal Banker to support customers with their banking needs, promoting digital services and conducting Financial Health checks. This role requires excellent customer service skills and the ability to build relationships.
You’ll receive training towards a recognized qualification and enjoy competitive benefits, including a salary starting at £26,350 and a flexible reward program.
Senior Personal Banker: Financial Health & Digital Banking in Livingston employer: RBS
Contact Detail:
RBS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Personal Banker: Financial Health & Digital Banking in Livingston
✨Tip Number 1
Get to know the company inside out! Research their values, services, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about supporting customers, think of scenarios where you can demonstrate your ability to build relationships and promote digital services effectively.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Personal Banker: Financial Health & Digital Banking in Livingston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and experience in banking. We want to see how you can support customers and promote digital services, so don’t hold back on those relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior Personal Banker role. Share your passion for financial health and how you can build strong relationships with customers.
Showcase Your Digital Skills: Since this role involves promoting digital banking services, make sure to mention any experience you have with digital tools or platforms. We’re keen to see how you can help our customers navigate their banking needs online!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at RBS
✨Know Your Stuff
Make sure you understand the financial products and digital services offered by the institution. Brush up on your knowledge of Financial Health checks, as you'll need to demonstrate how you can support customers in utilising these services effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you built strong relationships with clients or resolved issues effectively. This will show that you can connect with customers and meet their banking needs.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to banking and customer interactions. Practice responding to scenarios where you might need to promote digital services or conduct a Financial Health check, highlighting your problem-solving skills and adaptability.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the role, team dynamics, or training opportunities. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
