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- Tasks: Support customers with their banking needs and deliver exceptional service.
- Company: A leading bank known for its commitment to customer satisfaction.
- Benefits: Starting salary of £26,010, generous holidays, and retirement fund contributions.
- Why this job: Kickstart your career in banking while helping customers achieve their financial goals.
- Qualifications: Strong communication and customer service skills are a must.
- Other info: Flexible working hours, including weekends and holidays, for a balanced lifestyle.
The predicted salary is between 26010 - 36414 £ per year.
A leading bank is seeking a Customer Service Personal Banker in Hamilton. You will be responsible for supporting customers with their banking needs while providing exceptional service.
This role offers a competitive salary starting at £26,010, alongside a range of benefits including generous holiday entitlement and a retirement fund contribution.
Candidates should possess strong communication and customer service skills and be motivated to develop their career. Flexibility in working hours, including weekends and holidays, is essential.
Hybrid Customer Service Personal Banker – Growth & Training in Hamilton employer: RBS
Contact Detail:
RBS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Service Personal Banker – Growth & Training in Hamilton
✨Tip Number 1
Network like a pro! Reach out to current employees at the bank on LinkedIn or through mutual connections. A friendly chat can give us insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show how we handle tough situations with grace and professionalism, so role-play with a friend or in front of the mirror!
✨Tip Number 3
Dress to impress! Even if the interview is virtual, we should look sharp. It shows we’re serious about the role and respect the opportunity to shine.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can keep us fresh in their minds. Let’s express our enthusiasm for the role and appreciation for the chance to chat!
We think you need these skills to ace Hybrid Customer Service Personal Banker – Growth & Training in Hamilton
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to the role. Mention why you’re excited about the Hybrid Customer Service Personal Banker position and how you can contribute to our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at RBS
✨Know Your Banking Basics
Make sure you brush up on your banking knowledge before the interview. Understand the services offered by the bank and be ready to discuss how you can help customers with their needs. This shows that you're proactive and genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your ability to handle various customer scenarios effectively.
✨Flexibility is Key
Since the role requires flexibility in working hours, be prepared to discuss your availability during the interview. Highlight any previous experience you have with flexible schedules and express your willingness to work weekends and holidays if needed.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available for personal bankers and how the bank supports career growth. This not only shows your interest in the position but also helps you gauge if the company aligns with your career goals.
