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For Companies At a Glance
- Tasks: Support customers in achieving their financial goals and enhance their banking experience.
- Company: A leading British bank with a focus on customer service and growth.
- Benefits: Competitive salary, flexible working, and generous holiday entitlement.
- Why this job: Join a dynamic team and make a real difference in customers' financial journeys.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Opportunities for personal development and career advancement.
The predicted salary is between 26010 - 36414 £ per year.
A leading British bank is seeking a Customer Service Personal Banker in Galashiels to guide and support branch customers in achieving their financial goals. This role requires strong communication skills and a passion for customer service, along with a commitment to personal development.
You will manage general banking requests and enhance the customer experience by identifying product opportunities.
The position offers a competitive salary starting at £26,010, along with a range of benefits including flexible working and generous holiday entitlement.
Personal Banker: Customer‑Centric Banking & Growth in Galashiels employer: RBS
Contact Detail:
RBS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Banker: Customer‑Centric Banking & Growth in Galashiels
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the bank on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills align with customer service and personal banking. We want to show them we’re the perfect fit!
✨Tip Number 3
Dress to impress! First impressions matter, so let’s make sure we look sharp and professional when we walk into that interview. Confidence is key!
✨Tip Number 4
Follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role. Let’s stand out from the crowd!
We think you need these skills to ace Personal Banker: Customer‑Centric Banking & Growth in Galashiels
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Personal Banker role. Highlight your customer service experience and any relevant banking knowledge to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about helping customers achieve their financial goals and how your communication skills can enhance their experience.
Showcase Your Commitment to Development: We love candidates who are eager to grow! Mention any personal development initiatives you've undertaken, whether it's training courses or self-study, to demonstrate your commitment to continuous improvement.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Galashiels.
How to prepare for a job interview at RBS
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service skills. Think about past experiences where you've gone above and beyond for a customer. Be ready to share specific examples that highlight your ability to guide and support customers in achieving their financial goals.
✨Research the Bank
Take some time to learn about the bank's values, products, and services. Understanding their approach to customer-centric banking will help you align your answers with what they’re looking for. Plus, it shows that you’re genuinely interested in the role and the company.
✨Practice Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member to get comfortable discussing your experiences and how they relate to the job.
✨Show Your Passion for Personal Development
This position values a commitment to personal development, so be prepared to discuss how you’ve pursued growth in your career. Whether it’s through training, courses, or self-study, sharing your journey will demonstrate your dedication to improving both yourself and the customer experience.
