Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage SME business portfolios and deliver exceptional customer service.
- Company: Join a diverse team at a leading financial institution.
- Benefits: Gain a recognised qualification, flexible work options, and career growth.
- Why this job: Make a real impact while building strong relationships with customers.
- Qualifications: Strong communication skills and a passion for the SME market.
- Other info: Enjoy a supportive environment with tailored learning opportunities.
The predicted salary is between 35000 - 45000 £ per year.
Join us as a Regional Relationship Manager in Commercial Mid-Market. This is a unique opportunity to live our purpose every day and make a meaningful impact through your work. You’ll be managing a portfolio of SME business customers and collaborating with your team to deliver an outstanding service for them.
We’ll also support you to achieve a Certificate in Lending Skills, an industry recognised qualification that will enhance your credibility and bring a competitive edge to your career profile. We thrive through diversity and value the variety of backgrounds, perspectives and opinions in the room – and if you value this too, there’s a place for you with us. Your time will be split between client meetings at their premises, collaborating with colleagues in the office, minimum two days a week, or as required, with the remainder working remotely.
What you’ll do:
- Proactively collaborating with our SME business to identify improvements.
- Completing risk assessments to deliver informed credit decisions.
- Preparing accurate reports to support credit applications.
- Adopting and sharing best practice to achieve KPIs, including financial and non-financial metrics.
- Undertaking analysis, research and practical support to enhance our service proposition.
- Studying towards your certificate in Lending Skills.
The skills you’ll need:
- Ability to develop positive customer relationships through credibility, trust, and an unwavering focus on doing the right thing.
- Good communication skills.
- Problem solving and analytical skills.
- Great organisational skills, particularly your ability to flex to meet changing priorities.
- Experience of delivering and achieving KPIs.
- A genuine interest in the SME market and how we support our SME customers.
- An established intermediary network across Elgin and Inverness region, supported by a strong track record in business development.
What else you need to know:
Achieving a Certificate in Lending Skills is just one of the ways we’ll help you to thrive in your role. A Certificate in Lending Skills is a professional qualification awarded by the Chartered Institute of Bankers that’s widely recognised across our industry, and designed to equip you with the knowledge, understanding and skills relating to the commercial lending environment in our digital age. With 18 months to complete your studies, you’ll have the ability to tailor a journey to your own individual learning needs too, which will combine self-study in the form of workbooks and e-learning, and workshops.
Regional Relationship Manager, Commercial Mid-Market in Elgin employer: RBS
Contact Detail:
RBS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Relationship Manager, Commercial Mid-Market in Elgin
✨Tip Number 1
Network like a pro! Get out there and connect with people in the SME sector. Attend local business events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Practice your pitch! You’ll want to be able to clearly articulate your value to potential employers. Think about how your skills align with their needs, especially in customer service and relationship management. A confident pitch can make a lasting impression.
✨Tip Number 3
Stay informed about the SME market! Read up on trends, challenges, and success stories. This knowledge will not only help you in interviews but also show that you’re genuinely interested in supporting SME customers, which is key for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making an impact in the commercial mid-market space.
We think you need these skills to ace Regional Relationship Manager, Commercial Mid-Market in Elgin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Regional Relationship Manager role. Highlight your customer service experience and any relevant achievements in managing SME relationships.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about working with SMEs and how you can contribute to our team. Share specific examples of how you've built trust and delivered exceptional service in previous roles.
Showcase Your Communication Skills: Since communication is key in this role, ensure your application is clear and concise. Use professional language but let your personality shine through – we want to see the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at RBS
✨Know Your SME Market
Before the interview, do your homework on the SME market, especially in the Elgin and Inverness regions. Understand the challenges these businesses face and think about how you can help them. This will show your genuine interest and make you stand out.
✨Build Rapport with Your Interviewers
Since this role is all about building relationships, practice your communication skills. Be friendly and approachable during the interview. Ask questions about their experiences and share relevant stories from your past that demonstrate your ability to nurture positive relationships.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about specific situations where you identified improvements or made informed decisions. This will highlight your analytical skills and show that you can deliver results.
✨Show Enthusiasm for Continuous Learning
Mention your eagerness to pursue the Certificate in Lending Skills. Discuss how you plan to tailor your learning journey and how this qualification will enhance your ability to serve SME customers. This shows you're committed to personal growth and professional development.