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For Companies At a Glance
- Tasks: Support customers in achieving their financial goals and provide exceptional service.
- Company: Dynamic financial services company in Dumfries with a focus on growth.
- Benefits: Competitive salary, flexible hours, generous holiday entitlement, and career development.
- Why this job: Join a supportive team and help customers thrive financially while growing your skills.
- Qualifications: Strong communication skills and a motivation to excel in customer service.
- Other info: Six-month role with excellent training and growth opportunities.
The predicted salary is between 26010 - 36414 £ per year.
A financial services company in Dumfries seeks a Customer Service Personal Banker to support customers in achieving their financial goals. The role involves providing exceptional service, completing banking tasks like payments and transfers, and identifying opportunities for financial products.
Ideal candidates are motivated with strong communication skills. This six-month role offers a competitive salary starting at £26,010, with flexible working hours and additional benefits including a generous holiday entitlement.
Customer Service Personal Banker — Expert Training & Growth in Dumfries employer: RBS
Contact Detail:
RBS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Personal Banker — Expert Training & Growth in Dumfries
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. We should focus on how our skills align with helping customers achieve their financial goals. Role-play with a friend to boost our confidence!
✨Tip Number 3
Showcase our communication skills during the interview. We can do this by actively listening and responding thoughtfully. Remember, it’s all about making a connection with the interviewer!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Let’s make sure we stand out!
We think you need these skills to ace Customer Service Personal Banker — Expert Training & Growth in Dumfries
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping customers. Share examples of how you've gone above and beyond in previous roles to support clients in achieving their goals.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Customer Service Personal Banker role. Highlight relevant experience and skills that match the job description, so we can see why you're the perfect fit!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, as we want to understand your qualifications without any confusion. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will be processed more efficiently, and you'll have a better chance of standing out to us. Don't miss out on this opportunity!
How to prepare for a job interview at RBS
✨Know Your Financial Products
Before the interview, brush up on the financial products and services offered by the company. Being able to discuss these confidently will show your enthusiasm for the role and your ability to help customers achieve their financial goals.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively communicated with customers in the past. Think about times when you resolved issues or provided exceptional service, and be ready to share those stories.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss scenarios where you've had to think on your feet or solve a problem for a customer. This will highlight your ability to handle banking tasks like payments and transfers while ensuring customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's approach to customer service or opportunities for growth within the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
