RBS seeks a Customer Contact Officer to reply to customer queries promptly, maintain customer relationships, and meet SLAs. You will help resolve payment issues and authenticate instructions to protect customers.
In this role you’ll log inquiries end-to-end, ensure fair outcomes, and collaborate with the Payments Team. A hybrid working model is offered in the Isle of Man Douglas area.
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Payment Support & Verification Specialist (Hybrid) in Douglas employer: RBS
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