RBS is seeking a Bereavements Customer Support Specialist to deliver compassionate guidance and resolve complex bereavement-related inquiries, ensuring accurate record keeping and secure handling of customer funds.
You will respond to queries with empathy, navigate sensitive journeys for families, executors and representatives, and leverage AI-enabled tools to enhance efficiency and customer experiences. Office-based role with flexible coverage across specialties.
Bereavement Support Specialist — Empathy & AI Tools employer: RBS
At NatWest Group, we pride ourselves on being an exceptional employer that champions diversity and innovation. Our Engineering Insights Experience for Women in London offers a unique opportunity to immerse yourself in the tech landscape of banking, while benefiting from a supportive work culture that fosters personal and professional growth. With hands-on experiences, networking opportunities, and the potential to progress into our internship programme, you'll be empowered to turn your ambition into action in a dynamic and inclusive environment.
