Director of Operations and Business development in Luton

Business Development and Operations Executive
PVT LTD is a growing construction and property maintenance company, and we are looking for a motivated and commercially focused Business Development and Operations Executive to support the continued growth of our Luton branch.
This is a hands-on role combining business development, client relationship management and operational support. The successful candidate will work closely with our Operations Manager and senior management team to generate new opportunities, convert enquiries into confirmed projects and help ensure jobs are coordinated professionally from initial enquiry through to completion.
Generate new business opportunities across construction, refurbishment, property maintenance and related services.
• Build relationships with landlords, letting agents, estate agents, property managers, developers, investors and commercial clients.
• Identify new local opportunities through networking, direct outreach, referrals and business development activity.
• Follow up new and existing enquiries by telephone, email and in person.
• Maintain a clear pipeline of leads, quotations and potential projects.
• Develop repeat business with existing customers and commercial partners.
• Support the Operations Manager with project scheduling, client communication and general operational coordination.
• Liaise with trades, subcontractors, suppliers and customers where required.
• Help monitor ongoing projects and ensure client queries are dealt with promptly.
• Attend local meetings, site visits and networking opportunities as required.
• Previous experience in business development, sales, construction, property, maintenance or a related sector is preferred.
• Strong communication and relationship-building skills.
• Confident speaking with customers, landlords, property professionals and commercial clients.
• Comfortable working both from the office and visiting clients or sites.
• Able to work closely with an Operations Manager and wider construction team.
• Good computer skills, including email, Microsoft Office and basic CRM or lead tracking systems.
• Full UK driving licence preferred.
Salary of £30,000–£35,000 per annum depending on experience.
• Performance-based commission or bonus opportunity.
• Permanent full-time position.
• Direct involvement with management and business growth strategy.
• Varied role across business development, client management and construction operations.
We are looking for someone proactive, confident and target-driven who enjoys building relationships and creating new business opportunities. This role would suit someone who wants to take ownership of business development while also being involved in the operational side of a growing construction company.