RBKC Careers is seeking a Council Tax Officer to deliver a supportive, accurate service helping residents navigate Council Tax billing, discounts and account support. You’ll be based in the Borough for three days each week, working with Benefits and Valuation teams to provide a joined-up experience for residents.
You will handle queries by phone, email and in person, explain complex calculations clearly, and maintain records with care while staying empathetic to residents in difficulty.
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