Weddings and Special Events Sales Agent

Overview

Weddings and Special Events Sales Agent at RBH

Join to apply for the Weddings and Special Events Sales Agent role at RBH.

What you’ll be doing

The Events Sales team sets the tone for our guests to begin their Municipal story with our Heartists offering expert guidance to make every touch point meaningful, memorable and personalised. As a Wedding and Special Events Sales Agent you will listen, efficiently record and adapt to the changing requirements of a wide range of clients including groups, agents, individuals, families, corporate businesses, bridal parties, VIPs, OTA’s, 3rd party channels and stakeholders.

This role is contracted to 40 hours per week with varied shifts over 7 days, including weekends.

What We Need From You

We hire mostly on personality and potential. Here are a few of our requirements:

• A positive can do attitude and welcoming demeanor. Speak with all guests, agents and 3rd parties in a polite, hospitable and efficient manner, adhering to 5-star, Accor & MGallery brand standards and required timeframes.
• Maximise hotel sales and profitability through familiarity with and promotion of all services, room types, event capacity and hotel promotions.
• Present and showcase the hotel to potential clients during meetings and facility tours.
• Strong attention to detail, delivering accurate information and clear communication. Ability to draft contracts and function sheets that reflect guest requirements.
• Analytical and presentation skills; maintain statistics, client details, notes, profiles and company records.
• Adhere to advance purchase and deposit payment requirements and ensure daily banking balances. Follow all routes and post payments correctly in systems.
• Excellent teamwork and verbal and written communication; build relationships via telephone, email, booking systems and in-person meetings.
• 2 years of current reservation experience in a fast-paced hotel reservations department, ideally Accor branded.

What We Offer

As a Heartist, you will be part of the Accor and RBH group with benefits through ALL Heartists. RBH benefits include Pension scheme, Refer and Reward schemes, extra holiday for your birthday, and more. Municipal Hotel benefits include friends and family rates, discounts, free meals on duty, gratuities, discounted local parking and social events.

You will have access to a benefits package designed for our people and culture. For details, watch the RBH employee benefits video.

Equal Opportunities

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If you require reasonable adjustments during the process, please contact careers@rbhmanagement.com.

Apply now. Let your passion shine. #MGallery #MGalleryMoments

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other, Information Technology, and Management

Industries

• Hospitality