At a Glance
- Tasks: Keep guest rooms and public areas spotless, creating a welcoming atmosphere.
- Company: Join RBH, rated Top 30 Best Places to Work in Hospitality!
- Benefits: Enjoy discounted hotel rates, flexible working, and enhanced leave options.
- Other info: Dynamic environment with social events and wellness activities throughout the year.
- Why this job: Be part of a passionate team delivering unforgettable guest experiences.
- Qualifications: Attention to detail, positive attitude, and strong communication skills required.
The predicted salary is between 31000 - 32450 £ per year.
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.
OUR HOTEL
The Milner York is a stylish and welcoming hotel in the heart of York, known for its warm hospitality, dedicated team, and unforgettable guest experiences. We pride ourselves on creating a workplace where everyone can grow, belong, and be proud to deliver the best‑loved stay in the city.
Benefits
- Discounted hotel room rates for you and your friends & family
- An additional day’s holiday for your birthday
- Enhanced maternity, adoption & shared parental leave
- Course sponsorship
- 30% F&B discount at RBH hotels
- Refer a friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream – choose how and when you get paid
- Life insurance
- Employee assistance programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1,000 per year
Responsibilities
- Keep guest rooms and public areas spotless and welcoming, creating a comfortable space guests love to return to.
- Clean, dust, vacuum, and polish with an eye for detail, making sure every room is guest‑ready.
- Change linens, make beds, and refresh towels, keeping everything looking fresh and inviting.
- Replenish in‑room amenities, from toiletries to tea and coffee, ensuring guests have everything they need.
- Report any maintenance issues or missing items promptly to keep rooms in top shape.
- Follow health, safety, and cleanliness standards, helping maintain a safe environment for guests and team members.
- Support with special requests, like setting up extra beds or delivering extra amenities, going the extra mile to make each stay memorable.
- Work closely with other departments, especially the front desk and maintenance, to deliver a seamless guest experience.
Qualifications
- A keen eye for detail and a commitment to high cleanliness standards.
- A positive, can‑do attitude with a passion for creating a welcoming environment.
- Strong communication skills to coordinate with other team members and respond to guest needs.
- The ability to work efficiently, staying organised and focused during busy shifts.
- A team player who is flexible and willing to help wherever needed to keep things running smoothly.
Equal Opportunities
RBH Hospitality Management is an equal‑opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact us.
Housekeeper employer: Rbhmanagement
At RBH, we prioritise our people, fostering a vibrant and inclusive work culture that celebrates diversity and individuality. As a Housekeeper at The Milner York, you will enjoy numerous benefits including discounted hotel rates, flexible working arrangements, and opportunities for personal growth, all while contributing to an environment renowned for its warm hospitality and exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Rbhmanagement. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Rbhmanagement
Don't be shy about reaching out to Rbhmanagement directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Rbhmanagement and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Rbhmanagement
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
