At a Glance
- Tasks: Lead and manage unforgettable events at a stunning historic hotel.
- Company: Join RBH, a top-rated hospitality employer that values diversity and wellbeing.
- Benefits: Enjoy flexible working, discounted stays, and wellness activities throughout the year.
- Other info: Celebrate your birthday with an extra day off and enjoy free meals on duty!
- Why this job: Be part of a passionate team creating magical experiences in a beautiful setting.
- Qualifications: Experience in luxury event management and strong leadership skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
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JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
At Wotton House Hotel, nestled in the heart of the stunning Surrey Hills, we don’t just host events — we bring visions to life and create moments that matter. Dating back to the 17th century, this historic gem boasts exquisite Grade II listed gardens and unique architectural charm, making it a premier venue for unforgettable occasions. Whether it’s a fairy-tale wedding or a high-profile corporate function, Wotton House blends its rich heritage with contemporary elegance to deliver exceptional experiences. If you have the drive and passion to turn plans into magical realities, we’d love to hear from you. Apply now and be part of something extraordinary.
A DAY IN THE LIFE OF A CONFERENCE & EVENTS MANAGER AT OUR HOTEL
What you\'ll be doing...
- Take full ownership of event delivery of our Wedding and Banqueting events and residential meetings, ensuring all logistics and on-the-day operations run smoothly and align with client expectations.
- Oversee room setups, AV requirements, and staff coordination to create a seamless guest experiences.
- Lead, train, and motivate the events team to deliver exceptional food and event service with a \"Yes is the answer, what\'s the question\" mindset.
- Act as the main point of contact for the team during events, ensuring swift resolution of any issues.
- Act as the face of Wotton House on event days, ensuring every client feels valued and supported.
- Build strong relationships with clients on-site, ensuring their vision is flawlessly executed.
- Collaborate closely with sales, coordinators, and other departments to ensure events transition smoothly from planning to execution.
- Continuously evaluate and improve operational processes to maintain the highest service standards.
- Anticipate challenges, identify solutions, and ensure every detail is meticulously managed for a flawless guest experience.
- Proven experience in event management within a luxury or boutique hotel setting.
- Strong leadership skills with the ability to inspire a team and maintain composure under pressure.
- Excellent organizational and multitasking abilities to manage multiple events simultaneously.
- Exceptional communication and problem-solving skills.
- A passion for delivering outstanding service and a commitment to exceeding guest expectations.
- Discounted hotel room rates for you and your friends & family
- An additional day\'s holiday for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Management and ManufacturingIndustries
Hospitality
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#J-18808-LjbffrConference & Banqueting Operations Manager in Gloucester employer: Rbhmanagement
At RBH, we prioritise our people, fostering a vibrant work culture that champions diversity, health, and individual growth. As a Conference & Banqueting Operations Manager at the stunning Wotton House Hotel in Surrey, you'll enjoy a supportive environment with exceptional benefits, including flexible working arrangements and opportunities for professional development, all while creating unforgettable experiences in a historic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Banqueting Operations Manager in Gloucester
✨Tip Number 1
Familiarise yourself with the unique features of Wotton House Hotel, such as its historic charm and beautiful gardens. This knowledge will help you connect with the interviewers and demonstrate your genuine interest in the venue.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure situations. Highlighting your ability to inspire and motivate others will resonate well with the hiring team.
✨Tip Number 3
Research current trends in event management, especially within luxury settings. Being able to discuss innovative ideas or recent developments in the industry can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your problem-solving skills by thinking of specific challenges you've faced in past roles and how you overcame them. This will demonstrate your readiness to handle any issues that may arise during events.
We think you need these skills to ace Conference & Banqueting Operations Manager in Gloucester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in event management, particularly within luxury or boutique hotel settings. Use specific examples that demonstrate your leadership skills and ability to manage multiple events.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the hospitality industry and your commitment to delivering outstanding service. Mention how your skills align with the responsibilities of the Conference & Banqueting Operations Manager role.
Highlight Problem-Solving Skills:In your application, emphasise your exceptional communication and problem-solving abilities. Provide examples of how you've successfully resolved issues during events to ensure a seamless guest experience.
Showcase Team Leadership:Discuss your experience in leading and motivating teams. Highlight any training or mentoring roles you've taken on, as this is crucial for the position at RBH.
How to prepare for a job interview at Rbhmanagement
✨Showcase Your Event Management Experience
Be prepared to discuss your previous experience in event management, particularly in luxury or boutique hotel settings. Highlight specific events you've managed, the challenges you faced, and how you overcame them to ensure a successful outcome.
✨Demonstrate Leadership Skills
Since this role requires strong leadership, think of examples where you've inspired or motivated a team. Share stories that illustrate your ability to maintain composure under pressure and how you foster a positive team environment.
✨Emphasise Communication and Problem-Solving Abilities
Prepare to discuss how you handle communication with clients and team members during events. Provide examples of how you've resolved issues swiftly and effectively, ensuring that client expectations are met or exceeded.
✨Express Your Passion for Outstanding Service
Convey your enthusiasm for delivering exceptional guest experiences. Discuss what outstanding service means to you and how you plan to uphold the high standards expected at Wotton House Hotel.
