At a Glance
- Tasks: Create warm welcomes and memorable experiences for guests at our front desk.
- Company: Join RBH Hospitality Management, a top-rated workplace in hospitality.
- Benefits: Enjoy discounted hotel stays, extra leave on your birthday, and flexible working arrangements.
- Other info: Dynamic environment with opportunities for personal growth and teamwork.
- Why this job: Be the friendly face that makes guests feel special and valued.
- Qualifications: Must be a people person with excellent communication and organisational skills.
The predicted salary is between 10 - 12 £ per hour.
ABOUT US
RBH Hospitality Management values people, diversity, and sustainability. Our hotels are rated in the Top 30 Best Places to Work in Hospitality.
BENEFITS
- Discounted hotel room rates for you and your friends & family
- Extra day’s leave on your birthday
- Enhanced maternity, adoption & shared parental leave
- Course sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme – earn £250 for each referral up to 5 referrals
- Flexible working arrangements
- Wagestream – choose how and when you get paid
- Life insurance
- Employee assistance programme
- Social and wellness events and activities year‑round
- Free meals on duty, saving you over £1,000 per year
DAY IN THE LIFE OF A RECEPTIONIST
- Be the first smile guests see and the friendly voice they remember, creating a warm welcome that sets the tone for their stay.
- Handle check‑ins, check‑outs and everything in between with efficiency, making every guest feel like a VIP.
- Provide local recommendations for brunch, hidden gems and must‑see sights to elevate the guest experience.
- Multitask by answering calls, managing bookings and handling guest requests with a positive vibe.
- Maintain a clean and organised front desk, setting up a welcoming space that feels like home.
- Coordinate with housekeeping and maintenance to ensure rooms are ready and requests are met without a hitch.
- Surprise and delight guests with thoughtful touches and personal service, making their stay memorable.
REQUIREMENTS
- A people person who loves creating memorable guest experiences.
- Excellent communication skills, handling guest enquiries and coordinating with the team.
- Detail‑focused and organised, ensuring every reservation, request and check‑out goes off without a hitch.
- Quick thinker who loves solving problems and keeping things running smoothly, even when busy.
- Team player with a flexible, ready‑to‑help attitude, supporting other departments.
- High energy and adaptable, thriving in a lively, fast‑paced setting where no two days are the same.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact us.
Part-Time Receptionist in Belfast employer: Rbhmanagement
RBH Hospitality Management is an exceptional employer that prioritises people, diversity, and sustainability, making it one of the Top 30 Best Places to Work in Hospitality. With a vibrant work culture that encourages employee growth through flexible working arrangements, course sponsorship, and wellness events, team members enjoy numerous benefits including discounted hotel rates, enhanced leave options, and a supportive environment that values every individual's contribution. Join us as a Part-Time Receptionist and be part of a team that creates memorable guest experiences while enjoying a rewarding and fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Receptionist in Belfast
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Rbhmanagement and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Part-Time Receptionist in Belfast
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Rbhmanagement that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Rbhmanagement.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Rbhmanagement get a sense of who you are beyond your experience!
How to prepare for a job interview at Rbhmanagement
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Rbhmanagement and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
