At a Glance
- Tasks: Lead a vibrant team to deliver exceptional service and create memorable guest experiences.
- Company: Join RBH, a top-rated hospitality employer that values diversity and wellbeing.
- Benefits: Enjoy discounted hotel stays, extra leave for your birthday, and flexible working options.
- Other info: Opportunities for career growth and a fun, supportive workplace culture.
- Why this job: Be part of a dynamic environment where your leadership can shine and make a difference.
- Qualifications: Experience in food and beverage, strong communication, and a passion for teamwork.
The predicted salary is between 26000 - 30000 £ per year.
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
Our Benefits:
- Discounted hotel room rates for you and your friends & family
- An additional day's leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- Share of gratuities
- And much much more!
A DAY IN THE LIFE OF A DUTY MANAGER AT OUR HOTEL
What you’ll be doing…
- Lead the team with a positive vibe, helping create a welcoming and seamless service experience.
- Oversee daily shift activities, from setting up tables to making sure orders flow smoothly and guests are happy.
- Support and guide the team, helping with training and encouraging everyone to deliver their best.
- Step in with confidence to handle guest requests and resolve issues, keeping the service upbeat and responsive.
- Coordinate with the kitchen and bar to keep things moving like clockwork, from orders to plating.
- Monitor stock levels and assist with inventory, ensuring we’re set up for success every shift.
- Help with scheduling and shift planning, making sure the team is prepared and ready to go.
- Keep the dining and service areas sparkling clean and compliant, with an eye on health and safety.
- Working across all front of house areas of the hotel, assisting and leading the team.
What We Need From You:
- A natural people person who’s excited to take on a leadership role, with some experience in food and beverage.
- Strong communication skills, able to motivate and energise team members while keeping things running smoothly.
- Quick thinking and problem‑solving skills to handle guest needs on the fly.
- Organised and adaptable, managing multiple tasks with ease.
- A team player through and through, ready to jump in wherever needed to support the crew.
- High energy and a flexible attitude, thriving in a fast‑paced, lively setting.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Duty Manager in Belfast employer: Rbhmanagement
At RBH, we prioritise our people, fostering a vibrant and inclusive work culture that celebrates diversity and individuality. As a Duty Manager, you'll enjoy a range of benefits including flexible working arrangements, enhanced leave options, and opportunities for professional growth, all while being part of a team that is recognised as one of the Top 30 Best Places to Work in Hospitality. Join us in creating memorable experiences for our guests while enjoying perks like discounted hotel stays and social wellness events throughout the year.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Belfast
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Rbhmanagement. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Rbhmanagement
Don't be shy about reaching out to Rbhmanagement directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager in Belfast
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Rbhmanagement and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Rbhmanagement
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
