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- Tasks: Coordinate weddings and events from start to finish, ensuring client satisfaction.
- Company: Join RBH, a top-rated hospitality employer that values diversity and employee wellbeing.
- Benefits: Enjoy flexible working, discounted hotel stays, extra holiday for your birthday, and free meals on duty.
- Why this job: Be part of a passionate team creating unforgettable experiences in a historic setting.
- Qualifications: A positive attitude, good communication skills, and attention to detail are essential; experience is a plus.
- Other info: Full training provided; work in a unique estate with a rich history.
The predicted salary is between 28800 - 42000 £ per year.
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Wotton House , Guildford Road, Dorking, Surrey, RH5 6HS
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JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey…
A DAY IN THE LIFE OF A CONFERENCE & EVENTS COORDINATOR AT WOTTTON HOUSE HOTEL
What you\’ll be doing…
Reporting to the Sales Office Manager, you can expect your working day to include the following.
- Handling incoming wedding, event & conference enquiries from the initial enquiry to post event follow up.
- Exceeding customers’ expectations and being motivated to continually develop service levels.
- Face to face client meetings.
- Driving sales activities through strategic planning and client engagement.
- Maintain high-level of professionalism and competence when dealing with clients.
- Obtain client feedback and make appropriate changes for improvements.
- Manage meeting request leads, contracts and confirmations to clients.
- Using a keen eye for detail to ensure all event details are translated to the system and handed over to the Operations Team.
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements…
To succeed in the role of Conference and Events Coordinator, you will need the following qualities and skills.
- proven experience in a similar role
- have a positive ‘can do’ attitude
- be willing to learn and show that they care.
We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests.
Previous experience within a similar role is preferable but full training is provided.
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture…
- Discounted hotel room rates for you and your friends & family
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
- Free meals on duty saving you over £1000 per year
To learn more about our full benefits package, to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
#LifeatRBH
Wotton House Guildford Road, Dorking, Surrey, RH5 6HS
- Job Ref RBH14450
- Branch Wotton House
- Location Dorking
- Salary/Benefits Competitive Salary, staff benefits, free car park, free gym
- Contract type Permanent
- Hours Full Time
- Shift pattern 5 days a week (occasional Saturdays)
- Hours per week 40
- Date posted 05/07/2024
- Closing date 18/08/2024
Our History
We are proud of our rich history, which makes us so unique. The Estate dates back to the 16 th Century, when it was sold by Henry Owen to the Evelyn family. John Evelyn, one of three sons of Richard Evelyn, was passionate about botanicals and arboriculture and was particularly spellbound by the Italian Renaissance gardens he had seen on his tour of Italy. Inspired by what he had discovered on his travels, on his return to Wotton he constructed an Italian garden and temple, designed by his cousin, Captain George Evelyn, which was soon joined by a parterre garden complete with an Italian fountain.
Since this time, the estate has been passed through the Evelyn family, who have all been passionate about preserving John’s legacy, whilst adding their own eccentricities to the estate. Not so long ago, you may have even discovered Kangaroos on the lawn.
We were home to the Canadian Army during the Second World War and in 1947 it became a fire training centre for The Home Office. Soon afterwards, the house became the national Fire Service College.
Today, our house is a home from home; a place where you will create unforgettable memories that will stay with you long after you leave.
#J-18808-Ljbffr
Wedding Coordinator employer: RBH
Contact Detail:
RBH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wedding Coordinator
✨Tip Number 1
Network with professionals in the wedding and events industry. Attend local wedding fairs or industry meet-ups to connect with potential colleagues and clients, which can help you gain insights and possibly referrals for the Wedding Coordinator position.
✨Tip Number 2
Showcase your personality and enthusiasm during any informal interactions, whether it's at networking events or social media platforms. RBH values personality and potential, so let your passion for event planning shine through!
✨Tip Number 3
Familiarise yourself with the specific services and offerings of Wotton House. Understanding their unique selling points will allow you to tailor your conversations and demonstrate how you can contribute to their success as a Wedding Coordinator.
✨Tip Number 4
Engage with the company on social media. Follow RBH and Wotton House, comment on their posts, and share relevant content. This not only shows your interest but also helps you stay updated on their latest news and events.
We think you need these skills to ace Wedding Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Wedding Coordinator position. Understand the key responsibilities and required skills, such as handling enquiries and maintaining professionalism.
Tailor Your CV: Customise your CV to highlight relevant experience in event coordination or customer service. Emphasise your ability to exceed customer expectations and your attention to detail, which are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific experiences that demonstrate your 'can do' attitude and willingness to learn, aligning with the company's values.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional, reflecting your commitment to outstanding service.
How to prepare for a job interview at RBH
✨Show Your Passion for Events
Make sure to express your enthusiasm for event planning and coordination. Share any personal experiences or stories that highlight your love for creating memorable events, as this will resonate well with the interviewers.
✨Demonstrate Attention to Detail
Since the role requires a keen eye for detail, prepare examples of how you've successfully managed intricate details in past roles. This could include managing schedules, coordinating vendors, or ensuring client specifications are met.
✨Prepare for Client Interaction Scenarios
Expect questions about how you would handle various client scenarios. Think of examples where you exceeded client expectations or resolved issues effectively, showcasing your communication skills and 'can do' attitude.
✨Research Wotton House and RBH
Familiarise yourself with Wotton House's history and the values of RBH Hospitality Management. Understanding their commitment to diversity and employee wellbeing will help you align your answers with their company culture during the interview.
