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For Companies At a Glance
- Tasks: Welcome guests, handle check-ins, and ensure a smooth night experience.
- Company: Join RBH, a top-rated hospitality employer that values diversity and wellbeing.
- Benefits: Enjoy discounted hotel stays, flexible hours, free meals, and wellness events.
- Why this job: Be part of a dynamic team and make guests feel at home during the night.
- Qualifications: Night owl with a friendly attitude and attention to detail.
- Other info: Great opportunities for personal growth in a supportive environment.
The predicted salary is between 11 - 16 £ per hour.
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors, and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality. We are passionate about the industry and always on the lookout for new talent to join us on our journey.
Our Benefits
- Discounted hotel room rates for you and your friends & family
- An additional day’s leave for your birthday
- Enhanced maternity, adoption & shared parental leave
- Course sponsorship
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream – choose how and when you get paid
- Life insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- 30% F&B discount at RBH hotels
An Evening in the Life of Night Team Member at OUR HOTEL
- Welcome late‑arriving guests with a friendly smile and help them settle in, handling check‑ins, check‑outs, and everything in between.
- Handle night audits and end‑of‑day reports, keeping things organised and ready for the morning crew.
- Be the go‑to for any guest requests during the night, whether it’s room service or an extra pillow, bringing comfort even in the wee hours.
- Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
- Monitor safety and security through regular checks, making sure guests enjoy a peaceful night’s stay.
- Coordinate with the early‑morning team to hand off a seamless shift, so everyone’s ready to take on the day.
What We Need From You
- A natural night owl who’s comfortable working through the late hours.
- Friendly and welcoming, ready to offer service with a smile—even at 3 a.m.
- Good with numbers and detail‑oriented, especially when handling nightly audits and reports.
- Reliable and calm under pressure, able to manage guest needs and unexpected situations.
- Team player who can work independently, setting the stage for a smooth start in the morning.
- High energy and adaptability, thriving in the quiet but active world of night shifts.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Night Team Member in Sutton employer: RBH
Contact Detail:
RBH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Team Member in Sutton
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Team Member role.
✨Tip Number 2
Be ready for the interview! Research RBH and understand their values around diversity and wellbeing. Prepare to share how your skills align with their needs, especially your ability to handle guest requests and manage night audits.
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your application reflects your friendly and welcoming nature. We want to see that you’re not just a fit on paper but also someone who can bring a smile to our guests' faces at 3 a.m.
✨Tip Number 4
Follow up after your application! A quick email expressing your enthusiasm for the Night Team Member position can keep you top of mind. It shows initiative and reinforces your interest in joining the RBH family.
We think you need these skills to ace Night Team Member in Sutton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness that reflects the welcoming vibe we cherish at RBH.
Tailor Your Application: Make sure to tailor your application specifically for the Night Team Member role. Highlight your experience with late-night shifts, guest interactions, and any relevant skills that show you’re the perfect fit for our team.
Be Detail-Oriented: Since the role involves handling night audits and reports, it’s crucial to demonstrate your attention to detail in your application. Mention any past experiences where you’ve successfully managed similar tasks to show us you’re up for the challenge!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better. Plus, it’s super easy!
How to prepare for a job interview at RBH
✨Show Your Night Owl Side
Make sure to highlight your comfort with late hours during the interview. Share any previous experiences working night shifts or how you manage your energy levels at night. This will show that you're not just a fit for the role, but that you genuinely enjoy it!
✨Bring Your Friendly Vibe
Since the role involves welcoming guests at odd hours, demonstrate your friendly and approachable nature. Practice a few warm greetings or anecdotes about how you've made someone's day better in a previous job. A smile goes a long way, even in an interview!
✨Be Detail-Oriented
Prepare to discuss your experience with handling numbers and reports. You might be asked about how you ensure accuracy in audits or manage guest requests. Bring examples of how you've successfully managed details in past roles to showcase your skills.
✨Team Player with Independence
Emphasise your ability to work both independently and as part of a team. Share stories where you’ve successfully collaborated with others or taken initiative on your own. This will reassure them that you can handle the responsibilities of the night shift while ensuring a smooth handover.