At a Glance
- Tasks: Coordinate weddings, events, and conferences from start to finish, ensuring client satisfaction.
- Company: Join a vibrant team in the hospitality industry with a focus on exceptional service.
- Benefits: Enjoy discounted hotel rates for you and your friends while gaining valuable experience.
- Other info: Full training provided, perfect for those eager to learn and grow.
- Why this job: Be the face of unforgettable events and make lasting memories for clients.
- Qualifications: Excellent customer service skills and a positive attitude are essential.
The predicted salary is between 25000 - 32000 € per year.
Responsibilities include handling incoming wedding, event and conference enquiries from initial enquiry to post‑event follow‑up, exceeding customers' expectations and continually developing service levels, conducting face‑to‑face client meetings, driving sales activities through strategic planning and client engagement, maintaining a high level of professionalism and competence when dealing with clients, obtaining client feedback and making appropriate changes for improvements, managing meeting request leads, contracts and confirmations to clients, and using a keen eye for detail to ensure all event details are translated to the system and handed over to the Operations Team.
Qualifications required are excellent customer service skills, a positive ‘can do’ attitude, willingness to learn and show that they care, strong communication skills with others, ability to carry out instructions and pay close attention to detail, and commitment to providing outstanding service to guests. Previous experience within a similar role is preferable but full training is provided.
Benefits include discounted hotel room rates for you and your friends.
Conference and Events Coordinator in Surrey employer: RBH
As a Conference and Events Coordinator with us, you'll thrive in a dynamic work environment that prioritises exceptional customer service and professional growth. Our commitment to employee development is matched by our vibrant team culture, where your contributions are valued and recognised. Enjoy unique benefits like discounted hotel room rates, making your experience not just a job, but a rewarding journey in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Conference and Events Coordinator in Surrey
✨Tip Number 1
Get to know the company inside out! Research their events, values, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! You want to be able to confidently explain why you're the perfect fit for the Conference and Events Coordinator role. Highlight your customer service skills and any relevant experience in a way that feels natural.
✨Tip Number 3
Network like a pro! Attend industry events or connect with professionals on LinkedIn. Building relationships can lead to opportunities and insider info about job openings.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm and professionalism. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Conference and Events Coordinator in Surrey
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your excellent customer service skills in your application. We want to see how you’ve gone above and beyond for clients in the past, so share specific examples that demonstrate your positive ‘can do’ attitude!
Be Detail-Oriented:Since attention to detail is key for this role, ensure your application is free from typos and errors. We appreciate a keen eye for detail, so take the time to double-check everything before hitting send!
Communicate Clearly:Strong communication skills are essential, so make your application clear and concise. Use straightforward language and structure your thoughts well. We want to see how you can convey information effectively, just like you would with clients!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at RBH
✨Know Your Events Inside Out
Before the interview, brush up on different types of events, especially weddings and conferences. Familiarise yourself with common challenges and solutions in event planning. This will show your potential employer that you’re genuinely interested and knowledgeable about the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a client. Highlight how you exceeded expectations and handled feedback. This is crucial for a role focused on customer satisfaction and service excellence.
✨Demonstrate Your Attention to Detail
Bring along a portfolio or examples of previous events you’ve coordinated, showcasing your meticulous planning and execution. Discuss how you ensure every detail is accounted for, as this is key in managing successful events.
✨Engage with Enthusiasm
During the interview, maintain a positive attitude and show your eagerness to learn. Ask insightful questions about the company’s approach to events and how they measure success. This will reflect your commitment to providing outstanding service and your willingness to grow within the role.
