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- Tasks: Create memorable guest experiences as the first point of contact.
- Company: Leading hospitality group in Sheffield with a people-first culture.
- Benefits: Flexible hours, inclusive environment, and valued contributions.
- Why this job: Join a vibrant team and make a real impact on guest experiences.
- Qualifications: Strong communication skills and problem-solving abilities.
The predicted salary is between 24000 - 36000 £ per year.
A leading hospitality group in Sheffield is looking for a friendly and detail-oriented receptionist to create memorable guest experiences. You will be the first point of contact, greeting guests with a warm smile and efficiently managing check-ins and check-outs.
Ideal candidates have strong communication skills, a knack for problem-solving, and thrive in a vibrant environment. Join us in an inclusive and people-first culture where your contributions will be valued.
Front Desk & Guest Experience Specialist (Flexible Hours) in Sheffield employer: RBH
Contact Detail:
RBH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk & Guest Experience Specialist (Flexible Hours) in Sheffield
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and culture will help you connect with them and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for guests, being able to express yourself clearly and confidently is key. Try role-playing common scenarios with a friend.
✨Tip Number 3
Show off your problem-solving skills during the interview. Think of examples from past experiences where you turned a challenging situation into a positive outcome. This will demonstrate your ability to thrive in a vibrant environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Front Desk & Guest Experience Specialist (Flexible Hours) in Sheffield
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly nature shine through! We want to see your unique personality and how you can create memorable experiences for our guests.
Highlight Relevant Skills: Make sure to emphasise your strong communication skills and problem-solving abilities. We’re looking for someone who can handle check-ins and check-outs smoothly, so give us examples of how you've done this before!
Tailor Your Application: Don’t just send a generic application. Take the time to tailor it to the Front Desk & Guest Experience Specialist role. Mention why you’re excited about working in a vibrant hospitality environment like ours.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at RBH
✨Show Your Warmth
As a Front Desk & Guest Experience Specialist, your first impression matters. Practice greeting someone with a warm smile and friendly tone. Think about how you would welcome a guest and convey that genuine enthusiasm during the interview.
✨Communicate Clearly
Strong communication skills are key in this role. Prepare to discuss your previous experiences where you effectively communicated with guests or team members. Use clear examples to demonstrate how you handle inquiries and resolve issues.
✨Problem-Solving Scenarios
Expect to be asked about how you would handle specific situations. Think of a few scenarios where you successfully solved a problem for a guest. Be ready to explain your thought process and the steps you took to ensure a positive outcome.
✨Embrace the Culture
This hospitality group values an inclusive and people-first culture. Research their values and think about how your personal values align. During the interview, express your enthusiasm for contributing to a vibrant environment and how you can enhance guest experiences.
