At a Glance
- Tasks: Join our team as a Room Attendant and deliver outstanding guest service.
- Company: Be part of RBH, rated Top 30 Best Places to Work in Hospitality!
- Benefits: Enjoy discounted hotel stays, extra holiday for your birthday, and flexible working arrangements.
- Other info: Join a diverse, people-first culture with great career growth opportunities.
- Why this job: Work in a brand-new four-star hotel and be part of an exciting regeneration project.
- Qualifications: Attention to detail, can-do attitude, and a passion for teamwork.
The predicted salary is between 20000 - 30000 £ per year.
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!
We have commenced our search for Room Attendants to join the new property Holiday Inn Blackpool. This brand-new four-star hotel is part of a wider regeneration project for Blackpool including retail units and improved public transport links, with a new tram terminal, all within the Talbot Gateway central business district. The property boasts 144 bedrooms, 3 meeting rooms and well-renowned restaurant Marco Pierre White New York Italian, with independent street access.
What you’ll be doing... Reporting to the Housekeeping Manager, we are looking for someone who enjoys variation and has a flexible approach to their working environment. Our team are like a family, and we work together to deliver outstanding guest service by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service!
What we need from you:
- Outstanding attention to detail.
- A can-do attitude.
- Adherence to all COSHH guidelines and process.
- All public areas are maintained to the highest of standards.
- Maintain high standards throughout the hotel.
- Always ensuring customer satisfaction.
- Display a ‘hands on' approach maintaining the highest possible service standards.
- A great multitasker.
What we offer:
- Discounted hotel room rates for you and your friends & family.
- Extra days holiday for your birthday.
- Flexible working arrangements.
- Pension.
- Free meals on duty saving you over £1000 per year.
- Share of Service Charge.
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
Room Attendant - Holiday Inn employer: RBH
At RBH, we pride ourselves on being a people-first employer, fostering a vibrant work culture that values diversity, health, and wellbeing. As part of the exciting new Holiday Inn Blackpool, you will be joining a family-oriented team dedicated to delivering exceptional guest experiences while enjoying benefits like flexible working arrangements, discounted hotel stays, and extra holiday for your birthday. With a commitment to employee growth and a supportive environment, RBH is consistently recognised as one of the Top 30 Best Places to Work in Hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant - Holiday Inn
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like RBH. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to RBH
Don't be shy about reaching out to RBH directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Room Attendant - Holiday Inn
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about RBH and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at RBH
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
