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- Tasks: As a Room Attendant, you'll ensure guest rooms are spotless and meet high standards.
- Company: Join The Imperial Hotel Blackpool, a top-rated hospitality employer known for its inclusive culture.
- Benefits: Enjoy flexible hours, free meals, discounted stays, and extra holiday for your birthday!
- Why this job: Be part of a passionate team in a stunning 4-star hotel with a rich history.
- Qualifications: We value personality and potential; attention to detail and customer service skills are key.
- Other info: Open to international talent; we support diverse candidates and offer sponsorship.
The Imperial Hotel Blackpool , North Promenade, Blackpool, Lancashire, FY1 2HB
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JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey…
A DAY IN THE LIFE OF A ROOM ATTENDANT AT THE IMPERIAL HOTEL BLACKPOOL
What you\’ll be doing…
Reporting to the Housekeeping Manager, you can expect your working day to include the following:
- Carrying out cleaning duties as designated by management, ensuring high standards.
- Ensuring each guest’s room is thoroughly cleaned and to be respectful of their property when in the room.
- Working as a member of the team and contribute to its overall effectiveness.
- Responding timely to guests’ special requests for miscellaneous items like cribs, cots, extra towels.
- Bringing to the attention of senior staff any incident affecting the guests and colleagues.
- Supporting other areas of the hotel as required
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements…
To succeed in the role of Room Attendant, you will need the following qualities and skills:
- Attention to detail and cleanliness
- A positive \’can do\’ attitide
- The ability to deliver excellent customer service
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture…
- Discounted hotel room rates for you and your friends & family
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
- Free meals on duty saving you over £1000 per year
To learn more about our full benefits package, to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate.
#LifeatRBH
The Imperial Hotel Blackpool North Promenade, Blackpool, Lancashire, FY1 2HB
- Job Ref RBH14606
- Branch The Imperial Hotel Blackpool
- Location Blackpool
- Salary/Benefits up to £11.84 per hour
- Contract type Temporary/Seasonal
- Hours Part Time
- Shift pattern will include working weekends and public holidays
- Hours per week A variety of shifts and hours available
- Date posted 01/08/2024
- Closing date 02/09/2024
A 4-star 19th-century hotel recalling the opulence and glamour of this famous resort’s Victorian heyday, with all the comforts of modern life.
The Imperial Hotel is situated on North Promenade, just a 10-minute walk from the town centre and all the major attractions. The hotel boasts spectacular views over the beach to the sea, beauty rooms and a health and leisure club with an indoor pool.
Ideal for business visitors with fourteen meeting rooms which can cater up to 600 delegates. From small boardrooms to the magnificent Lancastrian Suite, The Imperial Hotel provides flexibility for your meeting or event.
Room Attendant employer: RBH
Contact Detail:
RBH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the Imperial Hotel's values and culture. Understanding their commitment to diversity, health, and wellbeing will help you align your personality and potential with what they are looking for in a Room Attendant.
✨Tip Number 2
Highlight your attention to detail and customer service skills during any informal conversations or interviews. Be ready to share specific examples of how you've excelled in these areas in previous roles.
✨Tip Number 3
Network with current or former employees of the Imperial Hotel. They can provide insights into the work environment and may even offer tips on how to stand out as a candidate.
✨Tip Number 4
Be flexible with your availability, especially since the role includes working weekends and public holidays. Showing that you're adaptable can make you a more attractive candidate for the position.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Before applying, take some time to understand what a Room Attendant does. Familiarise yourself with the responsibilities mentioned in the job description, such as cleaning duties and customer service expectations.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the requirements for the Room Attendant position. Emphasise your attention to detail and any previous roles in hospitality or cleaning.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at The Imperial Hotel Blackpool and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at RBH
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight any previous experience where you demonstrated this skill, whether in cleaning, organising, or customer service roles.
✨Emphasise Customer Service Skills
The role requires excellent customer service. Be prepared to share examples of how you've gone above and beyond for guests or customers in past positions, showcasing your commitment to their satisfaction.
✨Demonstrate Team Spirit
Working as part of a team is essential in this role. Discuss your experiences collaborating with others, how you contribute to a positive team environment, and your ability to support colleagues when needed.
✨Prepare for Scenario Questions
You may be asked how you would handle specific situations, such as a guest's special request or a cleaning challenge. Think through potential scenarios and how you would respond effectively, demonstrating your problem-solving skills.
