Finance Officer (Payment & Receipts) in Rochdale

Finance Officer (Payments & Receipts)

Location: Rochdale
Hours: Full Time (36.25 hours per week, Monday to Friday)
Contract: Fixed Term until December 2027
Salary: £28,288 per annum

Are you an organised and detail-oriented finance professional with a passion for delivering excellent customer service?

Rochdale Boroughwide Housing (RBH) is looking for a proactive Finance Officer (Payments & Receipts) to join our Finance & Procurement team and play a key role in supporting the smooth operation of our financial processes.

This is an excellent opportunity to develop your finance career within a values-driven organisation, working across a variety of payments, receipts and financial administration activities that help support services delivered to our customers and communities.

What You'll Be Doing

As a Finance Officer (Payments & Receipts), you will support the effective operation of the payments and receipts functions across RBH and its subsidiaries. Your responsibilities will include:

• Processing invoices, credit notes and purchase orders accurately through financial systems.
• Goods receipting and matching purchase orders to invoices.
• Supporting the timely processing of invoices by liaising with colleagues and suppliers.
• Completing financial checks for new suppliers, supplier amendments and payment requests.
• Reconciling supplier statements and resolving any discrepancies.
• Managing supplier queries and ensuring issues are resolved promptly.
• Supporting colleagues with financial systems training and providing ongoing user support.
• Maintaining financial procedures and user guidance documentation.
• Assisting with system administration and user access within finance systems.
• Raising invoices and supporting sundry debtor processes.
• Reconciling, posting and allocating receipts including cash, cheques, BACS and card payments.
• Processing refunds and banking transactions.
• Supporting debt recovery activities through the preparation of statements and account information.
• Setting up Direct Debits and Standing Orders and processing Direct Debit runs.

What We're Looking For

We're seeking a highly organised individual who enjoys working with financial information, delivering excellent service and working collaboratively with colleagues and customers.

You'll Have:

• Experience working within a finance, accounts payable, accounts receivable or financial administration environment.
• Experience processing invoices, payments, receipts or other financial transactions.
• Strong numerical skills and excellent attention to detail.
• Experience using financial systems and Microsoft Office 365 applications.
• The ability to accurately process and analyse financial data.
• Strong communication skills with the confidence to deal professionally with internal and external customers.
• The ability to manage competing priorities and work to deadlines.
• A positive, solutions-focused approach to resolving issues and queries.
• Experience supporting or training colleagues on processes or systems would be advantageous.
• An understanding of social housing and the challenges faced by customers would be beneficial.

Why Join RBH?

This is a fantastic opportunity to join a supportive and collaborative team where your contribution will directly support the financial stability and effectiveness of the organisation. You'll have the chance to develop your skills, contribute to service improvements and work within an organisation committed to making a positive difference to local communities.

What Do We Have To Offer You?

In addition to a salary of £28,288, you'll benefit from:

• 30 days annual leave plus bank holidays
• Option to buy up to 5 additional days annual leave
• An additional 5 days leave after 5 years' service
• Pension scheme with employer contributions matched up to 8%
• Death in service benefit
• Flexible smart working arrangements
• Healthcare cashback plan, virtual GP access and subsidised gym membership
• Employee Assistance Programme available 24/7
• Paid volunteering days
• Enhanced family-friendly policies
• And much more

If interested, we encourage you to apply as soon as possible, as we review applications as they are received; therefore, we may close this vacancy earlier than advertised.

Diversity, Inclusion & Belonging

RBH is committed to creating an inclusive workplace where everyone feels valued, respected and supported. We operate a Guaranteed Interview Scheme for applicants who declare a disability and meet the minimum requirements of the role.

Artificial Intelligence

We recognise that AI can be a useful tool when preparing applications. However, all information, examples and achievements included in your application must be truthful, accurate and based on your own experience.

We review applications as they’re received and may close the advert early if we receive suitable applications, therefore we encourage you to apply as soon as possible to avoid disappointment.

Rochdale Boroughwide Housing Limited (RBH) is the UK’s first tenant and employee co-owned mutual housing society, with over 12,000 homes throughout the local area.

As we’ve refocused our strategy back to our core housing role, we’ve taken the opportunity to work with our customers and colleagues to review and modernise the values that motivate us and will underpin everything we do. Our mutuality is focused on bringing genuine voice and influence to our customers and our colleagues in how we deliver our services. Our values get to the root of who we really are and what we stand for.

Putting People First: We listen with empathy, respond with compassion, and make it easy for our customers to access our services.

Doing What We Say: We earn trust through honesty, integrity, caring and keeping our promises.

Working As One: We embrace our mutuality and work together to deliver great outcomes for the people living in our homes and communities.

Delivering Quality: We invest wisely in our people and make it easy for them to deliver services and create places that our customers are proud to call home.

Open & Transparent: We are curious, embrace diverse ways of thinking and seek feedback to help us improve.