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For Companies At a Glance
- Tasks: Deliver luxury service and create unforgettable dining experiences for guests.
- Company: Join RBH, a top-rated hospitality employer passionate about diversity and wellbeing.
- Benefits: Enjoy discounted hotel stays, free meals, and flexible working arrangements.
- Why this job: Be part of a vibrant team in a historic hotel and spa, making every guest feel special.
- Qualifications: Experience in food and beverage, excellent communication skills, and a passion for hospitality.
- Other info: Flexible shifts available, especially during the festive season, with great career growth opportunities.
JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey…
THE EXCITING OPPORTUNITY
We opened The Municipal Hotel & Spa MGallery in May 2023 and have reset the clock within this historic building, bringing it back to life. We create memorable moments for all life enjoyers to experience unique stories from the past but also to write their own astonishing tales of the future. We boast 178 stunning bedrooms set in a remarkable and inspiring landmark of the city. Time is of essence and at the heart of The Municipal’s story. Its iconic clock tower and bells giving the tempo to a timeless melody. Various restaurants, bars and a state‑of‑the‑art spa sanctuary including a pool, will offer everyone the place to have the time of their lives, reset the clock and embark upon their own magical journey…
A DAY IN THE LIFE OF A RESTAURANT ASSISTANT AT THE MUNICIPAL HOTEL
What you’ll be doing…
Reporting to the Food and Beverage Management team, you will be based at the hotel on an hourly basis up to 40 hours per week (variety of hours and shifts available – predominantly evenings). We are now preparing for the busy Christmas and New Year Period, so if you thrive in a fast paced environment and have pride and passion in your work as a hospitality professional, please read on.
- We\’re all about the service! Take ownership for your influence in the guest journey, making an immediate heartfelt welcome and continued attentive service to ensure their memorable experience within the hotel.
- To converse with the guests from the heart, being attentive and reactive to requests, taking and delivering food orders and anticipating their needs.
- Deliver impeccable personable service, making Palm Court or the Seaforth Restaurant THE best dining experience in Liverpool!
- Be conversant with all of our tantalising cocktails, beverages and food menus
- To be a team player, building collaborative relationships with the Kitchen and Bar teams for a seamless operation
- Accept payments and balance receipts
What We Need From You
We hire mostly on personality & potential but here are a few of our requirements…
- A charming personable manner, care and attention to detail knowing what it takes to deliver a luxury product and service.
- Proven dedication to the guest journey and passionate about luxury hospitality.
- A naturally effervescent and heartfelt communicator who can build excellent rapport with our guests and deliver outstanding service
- Knowledge of working within a food and beverage operation in a hotel or restaurant is highly desirable
- Knowledge of wine, spirits, cocktails and the capability to talk in depth about menu’s and dish components
- To have experience in wine pairings or recommendations based on menu choices
- To have experience (at least 1 year) in a busy Restaurant or Hotel F&B outlet.
- To be available to work shifts over the Christmas and New Year Period.
- Flexibility to work across varied shift patterns (we can offer Breakfast or afternoon / evening shifts)
What We Offer
- Discounted hotel room rates for you and your friends & family across RBH and ACCOR hotels.
- An extra days\’ holiday for your birthday
- Flexible working arrangements
- Pension
- Free meals on duty saving you over £1,000 per year
- Hotel, F&B, Spa Treatment Discounts and Sales Incentives
- Gratuities split equally across all departments – we are one team!
- Discounted Local Parking Facilities
- A link to our extensive employee benefit portal with discounts over hundreds of retailers
To learn more about our full benefits package, click here to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.
Apply now. Let your passion shine. #MGallery #MGalleryMoments
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Restaurant Assistant - Food and Beverage employer: RBH
Contact Detail:
RBH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Assistant - Food and Beverage
✨Tip Number 1
Get to know the company culture! Before your interview, check out RBH's values and how they align with your own. This will help you connect better during the conversation and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your hospitality skills! Since this role is all about delivering luxury service, think of examples from your past experiences where you've gone above and beyond for guests. Be ready to share these stories during your chat!
✨Tip Number 3
Be flexible and show your availability! Highlight your willingness to work varied shifts, especially during busy periods like Christmas and New Year. This can really set you apart as a candidate who’s ready to jump in when needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at RBH and ready to let your passion shine!
We think you need these skills to ace Restaurant Assistant - Food and Beverage
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your passion for providing excellent service and creating memorable guest experiences.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight relevant skills and experiences that align with the responsibilities of a Restaurant Assistant, especially in food and beverage settings.
Be Personable and Engaging: Since this role is all about building rapport with guests, reflect that in your written application. Use a friendly tone and showcase your communication skills to demonstrate how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at RBH
✨Know Your Menu Inside Out
Make sure you’re familiar with the food and drink offerings at Palm Court and Seaforth Restaurant. Being able to discuss menu items confidently, including wine pairings and cocktail options, will impress your interviewers and show your passion for the role.
✨Showcase Your People Skills
As a Restaurant Assistant, your ability to connect with guests is crucial. Practice how you would greet guests warmly and engage in conversation. Think of examples from your past experiences where you’ve gone above and beyond to create a memorable dining experience.
✨Demonstrate Flexibility and Team Spirit
Highlight your willingness to work varied shifts, especially during busy periods like Christmas and New Year. Share examples of how you’ve collaborated with kitchen and bar teams in previous roles to ensure smooth service, as teamwork is key in a fast-paced environment.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview to reflect the luxury service ethos of the hotel. This shows that you understand the importance of presentation in the hospitality industry and are ready to represent the brand.
