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- Tasks: Manage hotel bookings and ensure client satisfaction with attention to detail.
- Company: RBH, a diverse company with a people-first culture in Lancashire.
- Benefits: Flexible hours, free meals, and a supportive work environment.
- Other info: Great opportunity for career growth in the hospitality industry.
- Why this job: Join a dynamic team and enhance your communication skills while making clients happy.
- Qualifications: Strong communication skills and experience in hotel reservations.
The predicted salary is between 20000 - 25000 £ per year.
RBH, located in Lancashire, is looking for a Reservations Team Member to manage bookings at The Imperial Hotel. Applicants should possess strong communication skills and attention to detail, with experience in hotel reservations. The role involves handling group bookings, ensuring accuracy, and maintaining relationships with clients. The company values diversity and a people-first culture, offering various benefits including free meals and flexible working arrangements.
Reservations Specialist - Flexible Hours & Upsell employer: RBH
Contact Detail:
RBH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Specialist - Flexible Hours & Upsell
✨Tip Number 1
Make sure to brush up on your communication skills! When you're chatting with potential employers, show off your ability to connect with people. Remember, they want someone who can handle bookings and build relationships with clients.
✨Tip Number 2
Get familiar with the hotel reservation systems out there. If you can demonstrate your knowledge of these tools during interviews, it’ll show that you’re ready to hit the ground running at The Imperial Hotel.
✨Tip Number 3
Don’t forget to highlight your attention to detail! In this role, accuracy is key, so be prepared to share examples of how you've successfully managed bookings in the past without a hitch.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Reservations Specialist - Flexible Hours & Upsell
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for the Reservations Specialist role, make sure to highlight your experience in this area. Use clear and concise language in your application to demonstrate your ability to convey information effectively.
Attention to Detail is a Must: We’re looking for someone who can manage bookings accurately, so don’t forget to showcase your attention to detail. Mention any relevant experiences where you’ve had to ensure precision in your work, especially in hotel reservations.
Highlight Your Experience with Group Bookings: If you’ve handled group bookings before, let us know! Share specific examples in your application that illustrate your ability to manage multiple reservations and maintain client relationships.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at RBH
✨Know Your Stuff
Before the interview, brush up on your knowledge of hotel reservations and the specific systems used in the industry. Familiarise yourself with common booking scenarios and how to handle them, as this will show your expertise and confidence.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Consider role-playing with a friend or family member to simulate potential interview questions, especially those related to client interactions and handling group bookings.
✨Attention to Detail is Crucial
Prepare examples from your past experience where your attention to detail made a difference. Whether it was catching an error in a booking or ensuring a client's special request was met, these stories will highlight your suitability for the role.
✨Embrace the Company Culture
Research RBH's values and their people-first culture. Be ready to discuss how you align with their commitment to diversity and customer service. Showing that you understand and appreciate their culture can set you apart from other candidates.