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- Tasks: Keep our stunning hotel clean and welcoming for guests in afternoons and evenings.
- Company: Join The Municipal Hotel & Spa MGallery, Liverpool's first 5* hotel, where history meets luxury.
- Benefits: Enjoy flexible hours, competitive pay, discounts, free meals, and a fun work culture.
- Why this job: Be part of a passionate team creating memorable experiences for guests while developing your skills.
- Qualifications: Bring a positive attitude, attention to detail, and a desire to make guests feel special.
- Other info: We value personality over experience; everyone is welcome to apply!
The Municipal Liverpool , Municipal Building, Dale St, Liverpool, Lancashire, L2 2DH
SHARE:
JOIN OUR FAMILY
Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. We will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.
THE EXCITING OPPORTUNITY
We opened the first 5* Hotel in Liverpool; The Municipal Hotel & Spa MGallery in May 2023 and have reset the clock within this historic building, bringing it back to life. Our Heartists® aspire to create memorable, heartfelt moments for all life enjoyers to experience unique stories from the past but also to immerse themselves into our hospitality, creating their own astonishing tales of MGallery magical moments. We boast 179 stunning bedrooms set in a remarkable and inspiring landmark of the city. Time is of essence and at the heart of The Municipal’s story. The iconic clock tower and bells giving the tempo to a timeless melody. Various restaurants, bars and a state-of-the-art spa sanctuary experience, will offer everyone the place to have the time of their lives, pause the clock and embark upon their own magical journey with MGallery.
A DAY IN THE LIFE OF A HOTEL PUBLIC AREA CLEANER AT THE MUNICIPAL HOTEL & SPA MGALLERY
What you\’ll be doing…
When you enter our hotel you will be “wowed” and we aspire for our guests to be bowled over too by the memorable visual impact of our rooms and public areas. Our Housekeeping Heartists® maintain our 5* atmosphere with care and precision for the finer details. They take pride in adding personalised touches and providing a luxury inner sanctuary for our guests. We have part time hours up to full time hours available. This role is required for the afternoons and evenings to maintain the public areas and WOW factor of our stunning property and its facilities.
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements…
- A positive can do attitude and the passion to stand out and be proud of our hotel team standards.
- The skill to welcome our guests through finer details and also in person! Providing care and warmth in every guest connection.
- Excellent presentation skills and attention to detail.
- A self-motivated person who has drive and pride in their work.
Other duties include;
- Ensure service standards and service times are maintained by offering a prompt and efficient service. Create a timeless memory with your exceptional presentation skills and finishing touches.
- To be fully aware of arrivals, departures and special requests.
- To work positively and collaboratively with all departments and Heartists®.
WHAT WE OFFER
When you become one of our Heartists®, you will also be a member of the Accor and RBH group with all the benefits that brings. The ALL Heartists® program is the benefits programme dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy memorable experiences throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners. The RBH company benefits extend these offerings across RBH Managed hotels, Hapi Benefits, Refer and Reward Schemes, an extra day’s holiday for your birthday and pension scheme. To conclude this power trio, we have The Municipal Hotel benefits with friends and family rates, discounts, free meals on duty, gratuities, discounted local parking and social events. What’s not to love?
You will have access to a benefits package we believe truly works for our people and enhances our overall culture… To learn more about our full benefits package, to watch our RBH employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact
Apply now. Let your passion shine. #MGallery #MGalleryMoments #LifeatRBH
The Municipal Liverpool Municipal Building, Dale St, Liverpool, Lancashire, L2 2DH
- Job Ref RBH14650
- Branch The Municipal Liverpool
- Location Liverpool
- Salary/Benefits Competitive Salary Plus Gratuities and Excellent Benefits
- Contract type Permanent
- Hours Full Time
- Shift pattern Afternoons and Evenings according to needs of the business
- Hours per week Part time and Full Time
- Date posted 08/08/2024
- Closing date 21/09/2024
Public Area Hotel Cleaner (Afternoons and Evenings) employer: RBH
Contact Detail:
RBH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Area Hotel Cleaner (Afternoons and Evenings)
✨Tip Number 1
Familiarise yourself with the hotel’s values and mission. Understanding what The Municipal Hotel & Spa MGallery stands for will help you align your personality and potential with their expectations, making you a more appealing candidate.
✨Tip Number 2
Showcase your attention to detail during any interactions. Since the role requires maintaining a 5* atmosphere, demonstrating your ability to notice and address finer details can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous experiences in hospitality or cleaning roles. Even if they are not directly related, highlighting how your past work has equipped you with a positive attitude and self-motivation will resonate well with the hiring team.
✨Tip Number 4
Be ready to express your passion for creating memorable guest experiences. The Municipal Hotel values heartfelt connections, so sharing examples of how you've gone above and beyond for guests in the past can demonstrate your fit for the role.
We think you need these skills to ace Public Area Hotel Cleaner (Afternoons and Evenings)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the hotel is looking for in a Public Area Hotel Cleaner. Pay attention to the required skills, such as attention to detail and a positive attitude.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job requirements. Emphasise any previous cleaning or hospitality roles, and showcase your ability to maintain high standards.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and passion for the role. Mention why you want to work at The Municipal Hotel & Spa MGallery and how you can contribute to creating memorable experiences for guests.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail, which is crucial for this role.
How to prepare for a job interview at RBH
✨Show Your Personality
This role values personality and potential, so be sure to let your true self shine during the interview. Share your passion for hospitality and how you can contribute to creating memorable experiences for guests.
✨Highlight Attention to Detail
As a Public Area Hotel Cleaner, attention to detail is crucial. Prepare examples of how you've maintained high standards in previous roles, focusing on the finer details that enhance guest experiences.
✨Demonstrate a Positive Attitude
A 'can-do' attitude is essential for this position. Be ready to discuss how you approach challenges with positivity and how you can contribute to a collaborative team environment.
✨Prepare for Guest Interaction
Since you'll be welcoming guests, think about how you can create warm connections. Practice responses to common guest scenarios and show your enthusiasm for providing exceptional service.
