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For Companies At a Glance
- Tasks: Provide exceptional service and handle guest requests at our hotel.
- Company: Join RBH, a top-rated hospitality employer focused on wellbeing and diversity.
- Benefits: Enjoy discounted hotel stays, flexible hours, free meals, and extra holiday on your birthday.
- Why this job: Be part of a supportive team in a fun, dynamic environment with growth opportunities.
- Qualifications: Bring a friendly personality and some experience in customer service; training skills are a plus.
- Other info: We celebrate diversity and offer an inclusive culture for all employees.
Join Our Family at RBH. At RBH, we believe our people are our biggest assets and prioritise their wellbeing. Our commitment to diversity, health & wellbeing, sustainability, and individuality distinguishes us from competitors. We are proud to be rated among the Top 30 Best Places to Work in Hospitality. We are passionate about our industry and eager to welcome new talent.
A Day in the Life of a Receptionist at Hilton Garden Inn Stoke-on-Trent:
- Providing exceptional service to all hotel guests
- Adhering to brand standards and delivering excellent customer service
- Performing reception duties and handling guest requests
- Demonstrating a positive attitude, willingness to learn, and caring approach
What We Need From You:
- A genuine, approachable, attentive personality with good instincts
- Proven experience in a similar role
- Strong training and development skills to share knowledge with others
- A desire for high standards and excellence
- Ability to motivate and manage team members
- Good organisational and planning skills
- ONQPM knowledge is a plus but not essential
What We Offer:
- Discounted hotel room rates for staff and their friends & family
- Additional holiday on your birthday
- Flexible working arrangements
- Pension scheme
- Free meals on duty, saving over £1000 annually
Equal Opportunities: RBH Hospitality Management is an equal opportunity employer. We embrace diversity and foster an inclusive, people-first culture. If you require reasonable adjustments during our hiring process, please contact us.
Part Time Receptionist Hilton Garden Inn Stoke-on-Trent employer: RBH
Contact Detail:
RBH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Receptionist Hilton Garden Inn Stoke-on-Trent
✨Tip Number 1
Familiarise yourself with the Hilton Garden Inn brand and its values. Understanding their commitment to exceptional service and wellbeing will help you align your responses during any interviews or conversations with the hiring team.
✨Tip Number 2
Showcase your personality! The role requires a genuine and approachable attitude, so be prepared to demonstrate your interpersonal skills in any interactions you have with the team or during the interview process.
✨Tip Number 3
Highlight any previous experience in hospitality or customer service roles. Be ready to share specific examples of how you've provided excellent service or handled guest requests effectively, as this will resonate well with the hiring managers.
✨Tip Number 4
Prepare questions that reflect your interest in the role and the company culture. Asking insightful questions about team dynamics or training opportunities can show your enthusiasm for joining the Hilton Garden Inn family.
We think you need these skills to ace Part Time Receptionist Hilton Garden Inn Stoke-on-Trent
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Part Time Receptionist position. Tailor your application to highlight relevant experiences that align with these expectations.
Showcase Your Personality: Since the company values personality and potential, make sure to convey your genuine, approachable nature in your cover letter. Use examples from past experiences to demonstrate your customer service skills and positive attitude.
Highlight Relevant Experience: If you have previous experience in a similar role, be sure to detail this in your CV. Mention specific tasks you performed and how they relate to the responsibilities outlined in the job description.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are well-structured and easy to read.
How to prepare for a job interview at RBH
✨Show Your Personality
As a receptionist, your personality is key. Be genuine and approachable during the interview. Smile, maintain eye contact, and let your enthusiasm for the role shine through.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight situations where you went above and beyond to meet guest needs, as this aligns with the hotel's commitment to excellent service.
✨Familiarise Yourself with the Brand
Research Hilton Garden Inn and RBH's values and standards. Understanding their commitment to diversity, wellbeing, and sustainability will help you align your answers with their culture during the interview.
✨Ask Thoughtful Questions
Prepare questions that show your interest in the role and the company. Inquire about team dynamics, training opportunities, or how they support employee wellbeing. This demonstrates your eagerness to be part of their family.