At a Glance
- Tasks: Coordinate exciting events and create memorable experiences for clients at our stunning seafront hotels.
- Company: Join a top-rated hospitality team that values diversity and employee wellbeing.
- Benefits: Enjoy discounted hotel stays, flexible working, and a competitive salary of £13.43 per hour.
- Other info: Join us for social events and wellness activities throughout the year!
- Why this job: Be the vital link in delivering unforgettable events while building strong local relationships.
- Qualifications: Experience in event coordination and excellent organisational skills are essential.
JOIN US
An exciting opportunity has arisen for a Sales and Events Coordinator to join the team at Mercure and ibis Styles Paignton. Working across two modern seafront hotels, you will play a key role in bringing meetings, events, weddings and group stays to life, from the first enquiry through to the day itself. You will build strong relationships with local clients, coordinate every detail of their booking and act as the vital link between Sales and the hotel’s operational teams, ensuring each event is clearly communicated and delivered to a high standard.
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
A DAY IN THE LIFE OF A SALES AND EVENTS COORDINATOR AT OUR HOTELS
- Responding to enquiries for meetings, events, and group stays, creating tailored proposals that showcase everything our hotels have to offer.
- Building relationships with local businesses, organisations and partners to generate new opportunities and encourage repeat bookings.
- Coordinating every detail of confirmed bookings, including event timings, menus, rooming lists, dietary requirements and special requests.
- Preparing clear and accurate function sheets and Banquet Event Orders so every department knows exactly what is required.
- Working closely with the Sales and Operations teams to ensure important information and booking amendments are communicated promptly.
- Attending planning and operational meetings, identifying potential challenges and helping teams prepare for upcoming events and groups.
- Welcoming clients and groups on arrival, acting as a key point of contact and supporting the smooth delivery of their event.
- Supporting local marketing activity, promotional campaigns, wedding fayres, showcases and networking events to raise the profile of both hotels.
- Providing detailed handovers to the Duty Manager and relevant departments when you will not be on-site for an event.
- Following up with clients after their event, gathering feedback and identifying opportunities for future business.
OUR BENEFITS
You will have access to a benefits package we believe truly works for our people
- Discounted hotel room rates for you and your friends & family
- An extra day's leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- £13.43 per hour on 40 hour per week contract (equivalent to £27,947.04 per year
- And much much more!
And much much more!
WHAT WE NEED FROM YOU
- Previous experience in groups, events, hotel sales or a similar coordination role.
- Excellent organisation and attention to detail, with the ability to manage multiple bookings, deadlines and changing requirements.
- Strong communication skills and the confidence to work closely with clients, local businesses and hotel departments.
- A proactive and commercially focused approach, with an interest in developing local accounts and generating repeat business.
- A calm, solutions-focused attitude when handling last-minute changes or resolving potential issues.
- Confidence preparing accurate event documentation and communicating detailed information clearly.
- A visible, hands-on approach, with the flexibility to support occasional evening and weekend events.
- A collaborative attitude and a genuine commitment to delivering memorable experiences for every client and guest.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com
Sales and Events Coordinator in Paignton employer: RBH
RBH in Belfast is an exceptional employer that prioritises guest satisfaction and employee well-being. With flexible working hours, discounted hotel rates, and life insurance, we foster a supportive work culture that encourages personal growth and development. Join us to be part of a dynamic team where your passion for customer service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Events Coordinator in Paignton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like RBH. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to RBH
Don't be shy about reaching out to RBH directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Sales and Events Coordinator in Paignton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about RBH and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at RBH
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
