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For Companies At a Glance
- Tasks: Join our night team to ensure smooth hotel operations while guests sleep.
- Company: RBH is a top-rated hospitality company prioritising diversity and well-being.
- Benefits: Enjoy flexible hours, discounts, wellness events, and an extra day off for your birthday!
- Why this job: Perfect for night owls who thrive in a dynamic, supportive environment.
- Qualifications: Must be friendly, detail-oriented, and able to handle late-night guest requests.
- Other info: Join a diverse team at an iconic Edinburgh hotel rebranding under Marriott's Luxury Collection.
Overview
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality. We are passionate about the industry and always on the lookout for new talent to join us on our journey.
Our Hotel & Benefits
You will have access to a benefits package we believe truly works for our people.
- Discounted hotel room rates for you and your friends & family
- An additional day’s leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream – choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
And much more!
Night Team Member – What you’ll be doing
- Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps!
- Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between.
- Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew.
- Be the go-to for any guest requests during the night, whether it’s room service or an extra pillow, bringing comfort even in the wee hours.
- Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
- Monitor safety and security through regular checks, making sure guests enjoy a peaceful night’s stay.
- Coordinate with the early morning team to hand off a seamless shift, so everyone’s ready to take on the day.
What We Need From You
- A natural night owl who’s comfortable working through the late hours.
- Friendly and welcoming, ready to offer service with a smile—even at 3 a.m.
- Good with numbers and detail-oriented, especially when handling nightly audits and reports.
- Reliable and calm under pressure, able to manage guest needs and unexpected situations.
- Team player who can work independently, setting the stage for a smooth start in the morning.
- High energy and adaptability, thriving in the quiet but active world of night shifts.
Equal Opportunities
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
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Night Team Member employer: RBH
Contact Detail:
RBH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Team Member
✨Tip Number 1
Familiarise yourself with the hotel and its unique offerings. Understanding the blend of historic charm and modern luxury at The Edinburgh Grand will help you connect with the team and demonstrate your enthusiasm for the role during any discussions.
✨Tip Number 2
Highlight your experience in customer service, especially in night shifts or hospitality roles. Share specific examples of how you've handled guest requests or managed unexpected situations to showcase your reliability and calmness under pressure.
✨Tip Number 3
Emphasise your attention to detail and numerical skills, particularly if you have experience with audits or reports. Being able to discuss how you ensure accuracy in these areas will set you apart as a strong candidate for the Night Team Member position.
✨Tip Number 4
Show your enthusiasm for working in a team while also being capable of independent work. Discuss how you can contribute to a smooth handover with the morning team, demonstrating your commitment to seamless operations and guest satisfaction.
We think you need these skills to ace Night Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what RBH is looking for in a Night Team Member. Highlight your relevant experience and skills that align with their requirements.
Tailor Your CV: Customise your CV to reflect your experience in hospitality, particularly any roles that involved night shifts or customer service. Emphasise your ability to work independently and manage guest requests.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you are drawn to RBH and how your values align with their commitment to diversity and well-being.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at RBH
✨Show Your Night Owl Side
Since the role requires working late hours, express your enthusiasm for night shifts. Share any previous experiences that highlight your comfort and productivity during these hours.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to remain friendly and welcoming, even in challenging situations, as this is crucial for a Night Team Member.
✨Be Detail-Oriented
Discuss your attention to detail, especially regarding numerical tasks like audits and reports. You might want to mention any relevant experience that showcases your organisational skills.
✨Emphasise Teamwork and Independence
The role requires both teamwork and the ability to work independently. Be ready to share examples of how you've successfully collaborated with others while also managing tasks on your own.
